Hi there,
I switched my internet to Fios and part of it was for a promotion for a $200 gift card to Home Depot. The offer showed up under My Fios about a month ago (I waited the appropriate amount of time which was around 65 days if I remember right) and went through and redeemed it on the website. However, I never received any gift card.
I have called the rewards center 4 times and they have tried to send me the gift card every time to my e-mail address on file but I have not yet received it. I don't want to keep calling the rewards center since all they do is issue a new gift card which is not ending up getting to me.
Could I get some help for this? I have a tracking number and everything for the supposed gift card. Thank you for any help.
Hi Gyros321,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
Start a new topic or ask questions in the open forum.
