Nurse discount not working

Gethen
Enthusiast - Level 1

Has anyone been able to get the error message that their nurse Id.me cannot be verified even though you are already verified?!! So infuriating! And NONE of the 7 agents I have spoke to have an answer! Should have never left co.cast for this mess!!

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kh_jenn
Moderator
Moderator

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.

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