+Play "Buy Peacock, Get Netflix" offer

Z1Z
Newbie

I have not been subscribed to Netflix or Peacock since at least last year. I just started my Fios account this year. I can click through to Buy Peacock, get Neflix and it shows 79.99/yr. I click get it now. Verify billing and payment (tried two different). I check the acknowledgement and click Accept and continue. Within about two seconds, it pops up and says
"Oh no! We encountered a problem.  Please try again later."

Later never comes. It has not worked in days.

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kh_jenn
Moderator
Moderator

Hi @Z1Z, Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.

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