Unable to redeem chromebook Offer

jop12
Newbie

I can not redeem my chromebook offer for Fios. Customer service seems useless.

0 Likes
2 Replies
kh-gary
Moderator Emeritus

Hi jop12,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on the envelope icon that appears at the top right corner of this page. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

SentiuSReX
Enthusiast - Level 1

I'm having the same issue.  Attempting to claim the offer takes me to the Samsung website and tries to charge me 380.00

 

That's definitely not free