Verizon Forward 6 months free promo

ahch
Enthusiast - Level 1

Just activated Verizon Forward, but the 6 months free promo is not honored. I was told the "free" depends on the discount amount, it may or may not bring it down to $0 so not necessarily free. I got on online chat and call, but Verizon denies this promo.

The terms do not mention anything about the discount amount, just eligibility and new customer, both of which I qualify. I signed up before 12/31 and activated this week.

 

For 6 months. For eligible new customers who enroll in Verizon Forward. Limited-time offer.​

Offer ends 12.31.24. Availability varies. For new eligible residential customers who first sign up for 5G Home, LTE Home or Fios 300 Mbps internet and then qualify for Verizon Forward. Subject to credit approval. $99 setup charge applies for Fios internet. $0/mo for 6 mos: Must install/activate eligible service by 1.20.25. $0/mo service for 6 months applied as a promo credit/Verizon Forward discount starting w/in 1-2 billing cycles after installation/activation; promo credit ends if eligibility requirements are no longer met. After 6 months, you will be charged the then-current price. Verizon Forward: Approved verification documents required. Discount applied w/in 1-2 billing cycles after eligibility requirements are met. One discount per eligible Verizon account.

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kh_jenn
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Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.

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