Need help redeeming the $50 xbox gift card. Chat reps are no help and it seems like a lot of other customers are having the same issue.
Is there any solution to this issue yet?
Hi epring05,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
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