Xbox x promotion

Unsatisfied333
Enthusiast - Level 2

I'm 80 days in after waiting and waiting and waiting and waiting and waiting. I finally get told I can't get an Amazon gift card. All I could basically do is credit my account. So if he's going to credit my account for the Xbox and the game pass that I originally signed up for on the deal, how do I use my Verizon dollars to buy the Xbox? Can I get it in a Verizon gift card? Anybody know? Help please

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