"Fios Welcome Bonus" link missing

teambin
Newbie

I redeemed a $100 Verizon GC and received the confirmation email. 

It says I can check the status at the "Fios Welcome Bonus" link, but there is no such link.

It seems this is a common issue. Please advise on how I check the status.

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teambin
Newbie

I saw this same issue has been happening for awhile now and no real answers. I did receive my GC so that's good but I was never ableto find the link to check the status.

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kh_jenn
Moderator
Moderator

Hi teambin, Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.

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