redeem rewards

Mjjpizzi
Newbie

When I signed up for Home Internet I was supposed to get an X-Box and a $200 gift card. I got the X-Box but not the gift card. When I go to my account it tells me none available.

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Mjjpizzi
Newbie

I believe it was a Visa gift card for switching from Xfinity to Fios.

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kh_jenn
Moderator
Moderator

Hi Mjjpizzi,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.