I cannot redeem my $200 gift card. My order was installed on Feb 28th, it is now June 9th. I still am not able to redeem the gift card. I had to call verizon 5 times regarding this. The customer service agent I spoke to this morning was extremely rude and has no etiquette of what customer service even means.
Hi @silpa_verizon
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
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