Very frustrating. Every night between 7-11 my download speeds on my 75/75 plan slow to a crawl. After several calls to Verizon tech, still the same problem. We have determined that there are no issues on my end, so I can only assume its on Verizons. The interesting thing is that my upload speed remain perfect during the evening hours.
Looks like tonight's brownout has begun. 6/92 on Verizon's speedtest.
Yeah, thats the same as me. Very slow download speed with normal upload speeds.
Mine just tested at 39 / 1 . I get about 60 / 60 during the day.
The slowdown started a bit later tonight - was fine until about 7:40, then crept down.
Wondering if the slowdowns happen simultaneously for all users in just neighborhoods, or if it is whole cities, regions, or nationally?
Well we do know that 7-11 is the busiest time for Internet traffic, so it would make sense that many people are having problems during those hours.
Just wondering if you have solved your problem. I'm currently expierencing the same thing. My problem started a week ago, probably longer but i just noticed it last week. It happens like clockwork between 7 to about 11 or 12. Then the next morning it's normal. They can't find anything on their end.
Just ran a speed test and things seem to be back to normal. They bumped my complaint up a tier so I am guessing they fixed it (at least temporarily) at their facility. This by the way, has nothing to do with anything other then congestion on the system and you should stay on top of them until it is fixed. I will run another test tomorrow to see if I retain my speed.
Last three nights have been fine. I think they kicked up to one of their network specialists although I have no confirmation of that. I will keep the thread open because I would like to see everyone get constant speeds at night.
Tonight's brownout has begun for me. 33/91.
Brownout time. 5/91.
I called up Verizon, and the person who answered suggested that this problem would go away if I placed an order for an upgraded router, for $75, because that router has higher wireless speeds. I said no thank you. I use a wired connection, and upgrading the router has not resolved the issue for the other people that are affected. It would also be a pain to set up, and I don't want to spend $75.
Brownout time. 15/91. VoIP calls unreliable.
Another day, another brownout. Wish Verizon would chime in and say that they're aware of this issue and are hard at work trying to resolve it.
I have the same issue, however, only the upload speed is usually affected. My speed should be 50/50 and it recently tested at 50/1 . A few times, download speed will slow down a bit to around 35, but upload is primarily affected and is reuglarly below 15 at night during those times.
I myself was going to call Verizon customer service today after work about my speeds. I've been testing with the verizon speed tester and speedtest.net, and I get 5/25 on both when I'm paying for 75/75. I haven't even been on my computer for almost 2 weeks (so absorbed with Destiny on 360 lately) so I didn't quite notice, but it might explain why my connection keeps dropping. Some website connections time out or act as if I'm not connected to the internet, with no noticeable signal drops from the computer (or smartphone, as well), and I also have dropped ping requests to google.com.
Don't remember what time I tested the past two days but this is certainly aggravating. And I do not use Netflix either, so if this is part of the netflix throttling I have no idea why I'd be affected unless the network is being -that- bogged down by netflix users (yet I've never had problems like this before in the past year).
Do you know which server you are connecting to for your speed test?
I'm in DFW (in Plano, TX) and the speedtest.net connects to the Dallas server, the Verizon speed test connects to the Carrolton, TX server. Not sure of what specific domain name / IP though. Also it looks like you resolved this thread?
Nah. I just hit the wrong button on the bottom of the page! Nothing is resolved.
If you can (I'm new to the forums so not sure if you can) you may want to change that back, or make a new thread otherise it'll be ignored.
When I get home from work in about an hour I will test my connection again and if I still have 5/25, I will call up verizon and find out what's going on, and probably post about it in my own thread.
Dont think you can.
That's unfortunate. Well I'm on the phone with customer service right now and they've reset the IP lease, had me restart the router, run multiple tests,.and nothing makes sense. They don't see a line issue, HOWEVER my router's Internet light is off even though I do have a connection (posting from my computer right now).
Several times the test pages wouldn't load though so I definitely have some kind of connectivity issue.
Well my problems usually start at 7 and run until 10-11. So at this moment I have my advertised speed.
Just took off the solved label.
Start a new topic or ask questions in the open forum.
