Actiontec MI424WR DLNA Problems
aevans0001
Enthusiast - Level 2

I am hoping someone can help me.

My problem started when I switched from an Actiontec 9100EM

What happens is basically I can not stream anything from wireless to wired connections or vice versa.

I am able to temporarily fix this by going into setup-Advanced-Yes-IP Address Distribution and change it from DHCP Server to one of the other options and then change it back and all works, until the connection resets

I have tried every setting I can think of, and was thinking maybe I need to reflash the firmware to fix it?

Any help would be appreciated

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1 Solution
UTDCole
Enthusiast - Level 1

I just wanted to let everyone know that I called Verizon this evening and they were of no help - "Try sending an email to the address that is listed somewhere on the website" (which even the technical support rep couldn't find). I did, however, find the solution to this problem!

Login to the router, Advanced -> Yes -> IPMG Proxy - Set IGMP Proxy (Enable/Disable): to Disable and save.

 

That's all it takes! Happy streaming everyone!

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104 Replies
imran238
Newbie

Are your DLNA enabled devices viewable now? I will try that and see, I have the following configuration :

1. Blu-Ray player with DLNA device (sony) - as of yet cannot see media server on PC

2. Windows 7 PC with media server

3. PS 3 with DLNA device cannot see Windows 7 media server

I hope this works as I'm at my wits end trying to get all my devices to work through this router. I'll keep you posted.

Many Thanks

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imran238
Newbie

I tired your suggestions and I still can't see my media server from my DLNA device (blu ray player) did you do anything else to the router. I did the following

1. Enabled the ipv6 on advanced settings

2. used the "jump" to disable IGMP Proxy that is no longer accessible from the advanced tab, but they left the web page in the router - https://192.168.1.1/index.cgi?active_page=6059

3. I also disabled the IGMP in the advanced router settings as well.

I will try again tonight to see if there is anything else I need to do, plese keep me posted on your sucess.

Thanks

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Chuckh19581
Enthusiast - Level 3

Have you tried power cycling the bluray player? I'd unplug it for a few seconds and plug it back in,

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imran238
Newbie

OK I tried recycling the blu-ray player and it still can't see themedia server. I configured the router according to what you recommended and the DLNA devices are still not visible. Feel like I've running out of options now. If you have any more suggestions then please let me know.

Thanks

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Chuckh19581
Enthusiast - Level 3

Assuming that your DLNA server is Windows Media Player... have you checked the Windows firewall rules? It may be that Windows is blocking access. Also make sure that the folders or libraries are being shared by WMP.

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imran238
Newbie

I tired tweaking my Norton Internet Security firewall to allow Media Player but again this did not solve the issue. I made sure all the files were shared as well, I have no idea why this isn't working. I also looked at Windows Firewall and again it is turned off since Norton is the main program. I'm thinking of trying to get Verizon to send me a Westell Router as a last resort, otherwise it's time to change to Time Warner.

Thanks

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Chuckh19581
Enthusiast - Level 3

If you have a norton software firewall running, do you also have the Windows firewall running simultaneously. If so just run one or the other, and make sure that whichever one is running allows DLNA traffic. 

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imran238
Newbie

I closed down all my firewall software and still I can't see my media server from my blu-ray player. I think this router is not designed to work with DLNA devices, if you can think of anything else i will try it. Thanks for your help so far.

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Chuckh19581
Enthusiast - Level 3

I cant think of anything else to try. For me, once I used the "jump" and disabled the IGMP proxy, everything started working.  FWIW my firmware version is  40.19.36

Do you have any other network devices that might be implementing a firewall or IGMP? Maybe a 2nd wireless AP being used as a range extender?

Along those lines - are you certain your bluray player is connecting to *your* network and not some other unsecured network?

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jclerjuste
Newbie

Login to the router, Advanced -> Yes -> IPMG Proxy - Set IGMP Proxy (Enable/Disable): to Disable and save.

 

WORKS!!!!!

 

Thank you...

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ian21a
Enthusiast - Level 1
@UTDCole! Thank you!!!! That fixed it for me! Thank heaven someone knows what they're doing! How did you work that one out??? Cheers!
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PhilBr
Enthusiast - Level 3

I just checked and in my case, that was already set to disabled.

here are my specs:

Firmware Version:40.19.22
Model Name:MI424WR-GEN3I
Hardware Version:I

I am glad you found the problem, if I ever have this issue I'll know where to check!

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gary80920
Newbie

Here are my details.

Configuration:

  • Sony BlueRay DVD player connected wirelessly
  • HP laptop connected wirelessly runs XP media center
  • XP desktop running SP3 hard wired
  • ActionTec router, MI424WR, with firmware 40.19.22. Model name is "MI424WR-GEN3I" and is "hardware revision" "I".

Observations

  • If the XP system and the Sony are plugged into the ActionTec, the Sony can see the media shared on the XP system.
  • The Sony sees the HP system and shared media without any problems. Both are wirelessly connected.
  • The Sony can ping the XP system.
  • The Sony can view the XP's webserver.
  • If have disabled the firewall on the XP system to no avail.
  • On the ActionTec under the UPnP, I have tried "Publish all WAN connections" to no avail.

The disabling the IGMP proxy did not resolve the problem for me.

Toggling the "IP Address Distribution" aka DHCP did. But, we will see for how long. I made the address assignment static. So we will see. I may have to try giving the DVD player a static address to see if that makes a difference.

So there is still something amiss. I am going to drop ActionTec an email and see what happens.

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gary80920
Newbie

Unfortunately, the fix is not permanent. Smiley Frustrated

Hopefully, I will hear back from ActionTec.

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aforty
Enthusiast - Level 2

This is pretty unbelievable. Got a new router today with 4.19.36 (was having an unrelated problem, they sent me a new router) and now IGMP Proxy settings are nowhere to be found. 

 

This is unacceptable!

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java_man
Enthusiast - Level 3

Welcome to the club! Smiley Frustrated

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parrot3
Newbie

I believe I had the same issue and found a solution to the UPNP problem.

I tested with one wired PC and another wireless Laptop.

All I did was to connect my old E2000 (DDWRT equipped) router configured as wireless bridge repeater (UPNP is built into DDWRT) with the ActionTec Router and connect everything to the E2000.

Let us see when Verizon fixes the IGMP and UPNP issue with their FIOS router.

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armond_in_nj1
Master - Level 1

aforty wrote:

... Got a new router today with 4.19.36 ... and now IGMP Proxy settings are nowhere to be found ... 

java_man wrote:

Welcome to the club! ...


Dear "aforty" and "java_man" club members,

Hope this helps:

http://forums.verizon.com/t5/FiOS-Internet/Communication-between-wired-and-wireless-network-on-actio...

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java_man
Enthusiast - Level 3

I tried enabling IPv6 - no joy

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archangel5610
Enthusiast - Level 1

Enable IpV6, should fix it. It's on the Advanced page. At least it did it for me. My revue could not locate my LaCie UpNP share, as soon as I enabled the IpV6 it found it without issue. 

drd737
Newbie

I hooked up a Pioneer network receiver back in June and everything was fine until about 3 weeks ago.  Did the fix to IMPG and everything was ok again.  Now regardless of whether IPv6 is enabled or disabled,  I cant access the receiver on any other devices (phones, ipad) anymore.  Is there a fix for this or does verizon just enjoy making thier customers miserable?  Anyone have any experience with Comcast?  I am really just about done with paying more to get less and less.

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