Actiontec MI424WR DLNA Problems

[aevans0001]

I am hoping someone can help me.

My problem started when I switched from an Actiontec 9100EM

What happens is basically I can not stream anything from wireless to wired connections or vice versa.

I am able to temporarily fix this by going into setup-Advanced-Yes-IP Address Distribution and change it from DHCP Server to one of the other options and then change it back and all works, until the connection resets

I have tried every setting I can think of, and was thinking maybe I need to reflash the firmware to fix it?

Any help would be appreciated

[Anti-Phish1]

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@aevans0001 wrote:

My problem started when I switched from an Actiontec 9100EM

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The 9100EM is a Westell, not an Actiontec. 

What did you switch to?  Model and revision please.

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@aevans0001 wrote:

I am able to temporarily fix this by going into setup-Advanced-Yes-IP Address Distribution and change it from DHCP Server to one of the other options and then change it back and all works, until the connection resets

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Change from DHCP server to what?

Do you have another router on your network?

It sounds like you're getting DHCP conflicts.

What do you mean by "until the connection resets"?  Do you mean "when the DHCP lease expires"?

Why do you think this is a DLNA problem?

[aevans0001]

MI424-WR Rev F

Change from DHCP server to what?

Any of the two options DHCP Route or Disabled, then you switch it back

Do you have another router on your network?

Yes but it is an ethernet only router no wifi, this setup worked fine on the last router

It sounds like you're getting DHCP conflicts.

What do you mean by "until the connection resets"?  Do you mean "when the DHCP lease expires"?

I am not sure it is either when the lease expires or when I take the device off of wifi.

Why do you think this is a DLNA problem?

I can use teamviewer (logmein pc) from phone to pc, I can stream Wired connection to wired connection, wireless to wireless

I can see the other computers on my network to transfer files even wireless connections

I can not use DLNA from Android or DLNA from Iphone.

If I connect old router (which had other issues) I can then stream to Android and Iphone.

I will test it with the other router unplugged.

Ok I can Stream

From Laptop (Win7) to Android

From Laptop (WinXP) to Android

From Laptop (Either) to Wired Desktop (W7)  this ended up not working except when plugged in

But not from Wired Desktop to Android, unless I do the little fix everytime I want to stream

[nanakinoir1]

Hi,

I've been spending the past day or so trying to figure out why my desktop connected to the wired LAN on the Actiontec MI424WR Rev. E cannot detect my PS3 on wireless using DLNA and vice versa. I have tried both PS3MediaServer and Windows Media Player to no avail. I played around with all the setting on the router including firewall and UPnp but something seems to be blocking the visibility of the two devices.

I later found out that I was able detect the PS3 on my laptop over wireless, but if I switch over to wired LAN on the laptop it will no longer be able to detect the PS3 as well.

Thankfully, when I found this support thread I tried changing the IP Address Distribution setting of the DHCP service to Disabled, and my desktop auto-magically appeared on my PS3! (Looks like applying any changes to this particular setting will have the same effect, per OP)

Since this is the only thread I can find searching the Internet that actually references my problem, I'm wondering if anyone else have similar problem with this particular router.

[aevans0001]

Yes this is exactly my issue, but has the fix worked continually?  My problem is with Mobile Phones so as I leave the wifi and come back it does not recognize it again...

[blyent]

This is basically my issue as well.

I had the Westell 9100EM.  Upon recieving my ActionTec MI424WR-Rev. E router I can no longer see my DLNA server on my wired PC.  However, I can see DLNA servers that are on wireless devices.

Any help would be appreicated.

[subvelocity]

Wow, I'm glad I finally see others are having this problem as well. I'm not sure the revision of the Actiontec router I have, it's a MI424WR-Gen2 with firmware 20.19.8.

For me this never used to be an issue, but started sometime late last year. I mainly stream to my XBox. I've since gotten a TV that offers DLNA streaming but that seemed even more tricky to connect and stream from my PC. I usually have to reboot the router several times, and it occasionally works - I'm glad to see a more concrete workaround (just tried the IP address distribution change, and boom, PC showed up immediately). I hope there's a chance of a more permanant solution. 

[aevans0001]

Me too but so far the only people responding only have 1 post.... Just like me..  Hopefully someone sees this and helps out!

[Hubrisnxs]

what dlna devices are you guys trying to use?  ps3?  tv?  

what kind of files, how large etc..

[RJA]

Recently had the exact issue with PS3 Media Server on a wired PC no longer being able to see our wirelessly-connected PS3.  

Thanks so much for the "Advanced-Yes-IP Address Distribution and change it from DHCP Server to one of the other options and then change it back and all works, until the connection resets" tip!

Has anyone figured out a more permanent fix than having to do this every time we want to stream to the PS3?

[winpoohnj]

YES. Just started 2 days ago. Spoke with technical support for two hours and got nowhere.

I also tried the temporary fix. Turned dhcp on the router off and then on and Magic the dlna devices all appeared again on my mediaplayers. but they disappeared a few minutes after.

So Verizon said they will send me out a new router???

Has anyone had any luck fixing this problem. I really do not believe I need a new router but I need this issue solved

To recap. When I am plugged in Wired all DLNA (media servers) are available. When using wireless (which of course is most the the devices in the house). the mediaservers are not available.

Also for you techy's. the mediaservers that are Wireless are available (meaing if windows mediaplayer-server is running on a laptop it can still be seen.

IT is very strange and I would like to know what is going on.

thanks

[737mechanic]

I am having the same problems but I can not stream my dlna diskstation through the wifi part of the router. The wired works fine for me. I had a asus 56U that worked perfect except it would not give me the full upload speed so verizon sent me this router that works great full my full 75 down and 35 up speeds but now my DLNA server will not work for my wifi devices. Any help from verizon or someone would be great.

[Hubrisnxs]

You guys seem to have an interesting issue,  I would be curious as to what actiontec has to say.   They won't talk to you over the phone, but they will respond via their contact us form online.

Contacting Actiontec Electronics Technical Support Center

if any of you get an answer, please share it with the rest of us.

[ian21a]

Also having this problem. DLNA is working on the wired part of my network, but all of a sudden, about two weeks ago it just stopped working on the wireless side. Did Verizon do a firmware update maybe on these routers??? The IP address distribution "fix" described above SOMETIMES gives a brief fix. PLEASE someone help find a way to solve this!

[Optimus78]

I am also having the same problem with my wired desktop streaming to my PS3.  I called verizon tech support a few weeks ago and told him I had narrowed the problem down to the router but he kept saying there was nothing wrong with the router.  The temp fix works for me but I would like for something more solid.

[Hubrisnxs]

Have you guys tried to give the devices a fixed address.  I would think if it was a fixed address, and never changes, then you wouldn't have to worry about the time outs

How to get the same IP assignment per device

[Optimus78]

Assigning a static IP did not help either

[UTDCole]

I also have the same issue after being sent an Anctiontec MI424WR to replace an old failing Westell. The DHCP workaround usually works. I updated the router to the latest firmware version (40.19.22) and still experience the issue. I wrote Actiontec support and received the following response:

Resolution:
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Please report your finding to Verizon then please. They would need to test the DLNA requests and then write new firmware if needed.

Does Verizon Support monitor this forum? If so, what kind of information do they need to help track this down? The failure symptom is that the PS3 does not see any DLNA devices until the above-mentioned workaround is performed. After the workaround all the DLNA servers (I have PCs and a streaming-capable home media array) show and and work until the PS3 is rebooted/looses its IP address. 

[bigjay654]

I have the same problem as everyone else.  I'm running minidlna on a NAS connected via ethernet.  All PC's and media players on ethernet can see the minidlna service however all devices connected via wireless cannot see the service.  I did the DHCP trick, which worked for a few hours.  I have firmware verzion 20.19.8 on a rev E router.  I tried downgrading firmware's to version 20.10.7.5 but I get a error message "bad file" or something like that.

[UTDCole · Accepted solution]

I just wanted to let everyone know that I called Verizon this evening and they were of no help - "Try sending an email to the address that is listed somewhere on the website" (which even the technical support rep couldn't find). I did, however, find the solution to this problem!

Login to the router, Advanced -> Yes -> IPMG Proxy - Set IGMP Proxy (Enable/Disable): to Disable and save.

That's all it takes! Happy streaming everyone!

[aevans0001]

@UTDCole   YOU ROCK!!!!!!

Thank you very much, I switched it and now can access my DLNA on wireless, on wired, on Cell Phones, on Roku, etc....

Thanks!!!

Adam