Actiontec MI424WR DLNA Problems

[aevans0001]

I am hoping someone can help me.

My problem started when I switched from an Actiontec 9100EM

What happens is basically I can not stream anything from wireless to wired connections or vice versa.

I am able to temporarily fix this by going into setup-Advanced-Yes-IP Address Distribution and change it from DHCP Server to one of the other options and then change it back and all works, until the connection resets

I have tried every setting I can think of, and was thinking maybe I need to reflash the firmware to fix it?

Any help would be appreciated

[JDoe5]

bud_man:

Logon to the Router:  http://192.168.1.1

Go tt;  advanced --> yes --> firmware upgrade

Change to "automatic check disabled"

Also yolu may want to see if you can add a Firewall advanced rule to Block Incoming TCP port 4567.

Thius way the Router will not auto update and Vz can't get a force and update.

[java_man]

I'm having the same problem with I Gen. I have tried to downgrade the firmware with Automatic Update Check set to off. It would update it first but then it will reboot in a minute after and reset the version back to the latest one. The reason I paid 80 bucks for this router is to be able to stream HD content from my DLNA media server over WIFI w/o hiccups. What a waste! 

If anyone knows a trick on how to get rid of that stupid firmware version please post it here!

Thanks.

[bud_man]

I get an error saying that I cannot block port 4567 and that it's not allowed.  This is very frustrating and not sure why they won't correct this.  

[JDoe5]

bud_man:

I was hoping that wouldn't be the case.  Later versions of Firmware have some kind of logic that blocks the creation of a Firewall rule to block incoming TCP port 4567.

I wonder if there is a command that can be entered in a Telnet session that bypasses that.

[Columbiaman]

Yep tried all that but to no avail.  The router reinstalls the latest versions, resets it to factory default, so it takes a lot of time to get back to where you were.  My only response is that we write a petition to Verizon.  I will start a thread, so plese join. 

[JDoe5]

To mitigate the "resets it to factory default" concept, save a Configuration file that has all your desired settings.

Logon to the Router

Advanced --> Yes --> Configuration File --> Save Configuration File

Save it in a location on your PC.  It will have the .CONF extension.

I have used that since day one once I had my own initial setup.  Anytime I make a major change to the Router settings I will create a new file such as "12-16-10 Router with Public DNS Servers & Epson.conf".

One day I had removed the Firewall rules for TCP port 4567 dropping all incoming packets for some testing.  It was then I found that the later version of the Firmware would not allow me to create the the rules again.  However I was able to restore an associated .CONF configuration file and restore the configuration which included the TCP port 4567 dropping all incoming packets rules.

[java_man]

I have submitted support request directly to Actiontec. Haven't heard from them yet. But we definitely need to have Verizon work this out. That is rediculous. The reason I bought this router in the first place is I wanted to use it's wireless-N speeds to stream stuff around the house! Please post a link to your new 'petition' thread here. 

THANK YOU

[Columbiaman]

Petition threat is here:

http://forums.verizon.com/t5/FiOS-Internet/DLNA-Not-working-on-MI424WR-Rev-I-IOS-4-19-36-Petition/m-...

Simply cut and past and put your partial customer ID

[tns]

Does 4.19.36 add anything, e.g. ipv6?

[tns]

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@tns wrote:

Does 4.19.36 add anything, e.g. ipv6?

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Just got it.  Confirmed that IPV6 options are on the config pages.  So probably needed for the IPV6 rollout.

[archangel5610]

Hey all, I had the same issue. I just fixed it based on what user Adam said on page two and a few days later Verizon pushed out another firmware upgrade. I went to advanced, IpV6 and changed it to "Enable", my share was found again by my Google Revue. Looks like that's all it took. 

[java_man]

Just got a response from Actiontec. The full text is below:

Alex,

DO NOT REPLY TO THIS EMAIL as all email will be returned to the sender.

Product:
MI424WR (Rev. I) - Wireless Broadband Router

Incident Summary
=========================
I purchased this router in order to be able to stream content from my  DLNA media server to other devices. The problem is that server  connection is wired and some of devices are on WiFi. The server isn't  visible to wirelessly connected devices. The firmware v. 40.19.36 does  not have UPnP or IGMP proxy settings AT ALL!!!! Downgrade to previous  version which had these options did not work either because the router  would disregard the setting and update itself automatically to the  latest firmware. PLEASE HELP!
=========================

Resolution:
=========================
This issue is under review by engineering at this time. When a solution is found Verizon will push an automatic firmware upgrade to your router. We currently have no timeline on when this will happen however.

I guess we'll just have to hold our breath until they fix it...

Unbelievable!

[Ysman]

C'mon Verizon!  First I hear that you guys might drop AMC (THE best non-premium channel on cable) and now I can't stream my media via DLNA to my new Blu-Ray theater system.  I just switched over from Comcast...internet is blazing fast, but so far have been having nothing but bad news about your services.

At least disable the auto updating until you come up with a firmware solution....

[AnnieS1]

Moved for greater exposure

[Ysman]

Moved?  http://forums.verizon.com/t5/FiOS-TV-Technical-Assistance/HTPC-and-HDHOMERUN-PRIME-tuner/m-p/508685#... appears to be an unrelated thread...

[parrot3]

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@Ysman wrote:

Moved?  http://forums.verizon.com/t5/FiOS-TV-Technical-Assistance/HTPC-and-HDHOMERUN-PRIME-tuner/m-p/508685#... appears to be an unrelated thread...

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How it became unrelated. Its the same issue.

I cannot find UPNP and IGMP proxy setttings. My tuner requires IGMP proxy setting to be disabled and UPNP to be enabled. Same problem you guys are having with DLNA & media streaming.

[energize]

Thanks, this solution worked for me also!

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@UTDCole wrote:

I just wanted to let everyone know that I called Verizon this evening and they were of no help - "Try sending an email to the address that is listed somewhere on the website" (which even the technical support rep couldn't find). I did, however, find the solution to this problem!

Login to the router, Advanced -> Yes -> IPMG Proxy - Set IGMP Proxy (Enable/Disable): to Disable and save.

That's all it takes! Happy streaming everyone!

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[imran238]

I have major issues with my Actiontec router, I can't see any of my DLNA devices. I tried the following fixes:

1. Changing the IGMP proxy settings - I had no options on the router to do this until I found a link that took me to this option directly and by disablingit I couldn't see my DLNA DEVICES.

2.I tired changing the IP Address Distribution and again this did not work

3. I tried messing with the IVP6 settings and again no luck.

I have called Verizon mutliple times and they cannot give me the Westell 9100em router that worked with all my DLNA devices. Does anyone have any other ideas, I now have a non-fuctioning home network because of this rubbish router.

imran238

[Chuckh19581]

I think they have moved or removed thisoption. I'm having the same problem and on the Advanced tab there is no IGMP proxy setting.  The only thing related to IGMP that I've found was under Advanced --> Routing --> Routing Protocols. There's a check box to completely disabled IGMP. 

I disabled it but I'm accessing my router remotely and can't test to if DLNA is working again. I'll update this thread tomorrow with my findings

FWIW my firmware version is 40.19.36, hardware version 5A.

[imran238]

 I tired doing this and I still can't see any DLNA devices. I'm fairly frustrated right now and thinking of changing my service to Time Warner or AT @T. If you have any other ideas then please let me konw, FYI my previous router the Westell 9100em worked like a charm, I tried getting Verizon to give me a Westell but they had none in stock as it was discontinued.

Thanks

[Chuckh19581]

imran238 I had success doing 2 things

1) enabled ipv6 on the advanced tab

2) used the "jump" to disable IGMP Proxy that is no longer accessible from the advanced tab, but they left the web page in the router - https://192.168.1.1/index.cgi?active_page=6059