Amazon Gift Card

when I  started my fios account, they said $100 Amazon gift card would be given but nothing has been received or activated. 
There is just an image on my service screen by Amazon girf but there is no card no or activation link.

how I’m supposed to get it. 

Re: Amazon Gift Card
Moderator Emeritus

Hi @Ademozturk75 

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.