Bury fios cable - technician did not show up

I had the fios internet installed and was told that another technician would come on site to the cable. I was told someone would be here on 9/30. I waited all day at home and nobody showed up. Can someone please let me know who I should contact to follow up? This is not the first time. The technician also missed the first installation appointment, but I was directed to the dispatch team when I called. That option is no longer available. 

Re: Bury fios cable - technician did not show up
Moderator Emeritus

Hi Eno,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.