CBS All Access no longer streams to my PC
peccatumDei
Enthusiast - Level 2

This problem started about a week ago.  I can watch videos on You Tube all day long, but when I try to watch anything on CBS All Access, I getan infinite wait spinner.  I contacted CBS, and received the following reply:  "We are sorry for the inconvenience this may have caused you. we require a minimum of 4000 KBPS and your streaming at -1 KBPS. Please contact you ISP(Internet Service Provider) to update data plan or try restarting your internet modem this may resolve your issue."  I restarted the router, rebooted my PC, and tried two different web browsers.  (Firefox and Chrome)  Still no streaming, so I have to ask, is Verizon blocking CBS All Access streams?

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1 Solution
CRobGauth
Community Leader
Community Leader

Does it happen one any device you have or just PC?

if other devices work fine, then some issue with your PC.

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3 Replies
CRobGauth
Community Leader
Community Leader

Does it happen one any device you have or just PC?

if other devices work fine, then some issue with your PC.

peccatumDei
Enthusiast - Level 2

Doh!  I should have thought of that myself.  I have a laptop that's part of my ham radio setup, but it does have a browser and WiFi, so I was able to log on the CBS All Access with it, and get the content to stream.  Verizon is off the hook then, and I have a very peculiar problem to solve with my desktop machine.

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CRobGauth
Community Leader
Community Leader

Try clearing cache on your web browser to see if that helps.

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