I cannot send an email from any computer, laptop or phone (connected via wifi) from this house. However, if I take the laptop or phone to another place I can send with no problem. Oh, I can receive just fine.
Here's the problem. I am not using Verizon's provided email. I am using one of my own, i.e. scott@mydomain.com
Any email address (59 different accounts) that is on my server will not send from here. Now, no other Verizon user has this problem. Example: My parents have an email address from my server and it works. So does my son, as well as my brother and a few clients. None of them have a problem sending an email, and they are all Verizon customers. Yet, come to my house, use my internet and you can't send.
I am using MS Exchange 2003 and I have been an Admin for 10 years and I know what I am doing. Before anyone asks, I set my exchange to listen for port 587 as well.
I have called Verizon on numerous of occasions with no help. I called many IT friends and they keep saying it's Verizon. I called the Techs where my server resides and 7 of them attempted to figure this out and they too say it's Verizon. The only way I can send an email from my house is log onto my server remotely and send it from there, or use my phone's internet and send from there.
Now, I can understand if I had a problem with every Verizon account out there, meaning if no one else using the email from my server couldn't send, but when it only happens here at my house it makes no sense.
I have tried everything. I only had my laptop plugged directly into the modem (bypass the router) nothing. Got a new modem - same thing, still can't send.
Oh, I can send emails with the Verizon email provided though. Just not mine own.
Oh, I do have my own webmail setup on my server. I can log on to it via my browser and send from there just not from Outlooks, Thunderbird or any other 3rd party email.
Any ideas or help it greatly appreciated. I've gone through this for over a month and it's driving me crazy!
Have you tried setting up your 3rd party account with Verizon's outgoing server?
somegirl,
Could you explain your idea more completely? I'm also having trouble sending mail via Verizon DSL to an outgoing third party mailbox server. Actually my problem involves sending with Secure Connection (SSL) option turned on.
How does one use Verizon's outgoing server to reach a third-party provider's outgoing server? But maybe I'm misunderstanding what you said.
For the sake of example, we are going to pretend that we are setting up your fictional account. Using "scott@mydomain.com" as the 3rd party address and "fakeacct@verizon.net" and the password for logging into that account in webmail is "fakepassword" - Again, this is a fictitious account for the sake of an example.
The settings for using Verizon's servers would be:
Incoming Server: incoming.mydomain.com (or whatever your 3rd party server is) - For this server you set up everything according to your domain's settings.
Reply Address: scott@mydomain.com
Outgoing Server: outgoing.verizon.net
Server Requires Authentication: Yes
Username: fakeacct
Password: fakepassword
Requires a Secure Connection (SSL): No
Port: 25 (although 587 also works.)
These settings should work unless you have a Verizon/Yahoo account, in which case the outgoing server name is: outgoing.yahoo.verizon.net
Hope this makes a little more sense.
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