Cannot print from wireless laptop with ultra line 9100 em router
kenhart
Newbie

I am having the same problem with the new router unable to print from a wireless connected laptop only I have a ultra line 9100 em router from Verizon. I am naive as to terminology and I don't know where to start to change the IP address in the printer(HP series 6110 office jet) I got no help from Verizon and HP referred me back to Verizon. Can anybody help in plain English

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BrianMcD
Specialist - Level 1

How do you have the HP 6110 Printer Connected ?

Is is physically connected to a Desktop PC with a USB Cable or is it connected via Wireless ?

The VerizonRouter should have nothing to do with network printing issues.

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kenhart
Newbie

Sorry for the delay in getting back. The Printer is connected direectly to the desktop computer. I have always been able to print from the laptop through the wireless (lynksys) modem

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BrianMcD
Specialist - Level 1

Does the Printer ALSO have a Wireless Connection ?

Also are you running a Software based Firewall on either the desktop with the printer or the laptop ?

I have seen instances where the Actiontec TCP/IP Range is different that the previous router and the software firewall detects this as a new network and blocks access unless you give it permission.

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