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Chino Hills...AGAIN
Hairstylinstacy
Enthusiast - Level 1
‎11-02-2009 04:52 PM

Well looks like it's back again(at least on my end). Nothing has changed on my end, was good for awhile, but starting around 4pm today it's getting out of hand again.

Tracing route to verizon.com [192.76.85.245]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  myrouter.home [192.168.1.1]
  2   239 ms   433 ms   287 ms  L100.LSANCA-VFTTP-142.verizon-gni.net [173.55.53
.1]
  3    31 ms     6 ms     9 ms  G4-0-6-1142.LSANCA-LCR-11.verizon-gni.net [130.8
1.140.122]
  4   249 ms   158 ms   134 ms  so-4-3-0-0.LAX01-BB-RTR1.verizon-gni.net [130.81
.29.244]
  5   256 ms   363 ms   342 ms  0.so-6-2-0.XT1.LAX7.ALTER.NET [152.63.112.45]
  6   357 ms   295 ms   307 ms  0.ge-7-0-0.XT1.SAC1.ALTER.NET [152.63.49.89]
  7   334 ms   320 ms   318 ms  GigabitEthernet6-0-0.GW9.SAC1.ALTER.NET [152.63.
55.73]
  8   170 ms   187 ms   176 ms  verizon-gw.customer.alter.net [157.130.203.246]

  9   296 ms   241 ms   266 ms  192.76.84.5
 10     *        *        *     Request timed out.

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Hairstylinstacy
Enthusiast - Level 1
‎11-02-2009 06:46 PM

6:45pm

Tracing route to verizon.com [192.76.85.245]
over a maximum of 30 hops:

  1     1 ms    <1 ms    <1 ms  myrouter.home [192.168.1.1]
  2     5 ms     3 ms     4 ms  L100.LSANCA-VFTTP-142.verizon-gni.net [173.55.53
.1]
  3    22 ms    17 ms     6 ms  G4-0-6-1142.LSANCA-LCR-11.verizon-gni.net [130.8
1.140.122]
  4   555 ms   422 ms   147 ms  so-4-3-0-0.LAX01-BB-RTR1.verizon-gni.net [130.81
.29.244]
  5     7 ms     7 ms     8 ms  0.so-6-2-0.XT1.LAX7.ALTER.NET [152.63.112.45]
  6    20 ms    20 ms    21 ms  0.ge-7-0-0.XT1.SAC1.ALTER.NET [152.63.49.89]
  7    22 ms    22 ms    22 ms  GigabitEthernet6-0-0.GW9.SAC1.ALTER.NET [152.63.
55.73]
  8    70 ms    39 ms    24 ms  verizon-gw.customer.alter.net [157.130.203.246]

  9    70 ms    27 ms    77 ms  192.76.84.5
 10     *        *        *     Request timed out.

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Hairstylinstacy
Enthusiast - Level 1
In response to Hairstylinstacy
‎11-02-2009 07:50 PM

7:45pm

Tracing route to verizon.com [192.76.85.245]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  myrouter.home [192.168.1.1]
  2   689 ms   816 ms   782 ms  L100.LSANCA-VFTTP-142.verizon-gni.net [173.55.53
.1]
  3   805 ms   746 ms   805 ms  G4-0-6-1142.LSANCA-LCR-11.verizon-gni.net [130.8
1.140.122]
  4   825 ms   683 ms   800 ms  so-4-3-0-0.LAX01-BB-RTR1.verizon-gni.net [130.81
.29.244]
  5   527 ms   767 ms   641 ms  0.so-6-2-0.XT1.LAX7.ALTER.NET [152.63.112.45]
  6   790 ms   793 ms   802 ms  0.ge-7-0-0.XT1.SAC1.ALTER.NET [152.63.49.89]
  7   867 ms   922 ms   879 ms  GigabitEthernet6-0-0.GW9.SAC1.ALTER.NET [152.63.
55.73]
  8   896 ms   904 ms   924 ms  verizon-gw.customer.alter.net [157.130.203.246]

  9   983 ms   773 ms   675 ms  192.76.84.5
 10     *        *        *     Request timed out.

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Osler
Enthusiast - Level 1
In response to Hairstylinstacy
‎11-02-2009 11:09 PM

I seem to be getting much better numbers. You still having trouble?

Tracing route to verizon.com [192.76.85.245]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  myrouter.home [192.168.1.1]
  2     6 ms     7 ms     7 ms  L100.LSANCA-VFTTP-142.verizon-gni.net
  3     9 ms     9 ms    10 ms  G4-0-6-1142.LSANCA-LCR-11.verizon-gni.net [130.81.140.122]
  4    10 ms    12 ms     9 ms  so-4-3-0-0.LAX01-BB-RTR1.verizon-gni.net [130.81.29.244]
  5    10 ms     9 ms    10 ms  0.so-6-2-0.XT1.LAX7.ALTER.NET [152.63.112.45]
  6    22 ms    22 ms    21 ms  0.ge-7-0-0.XT1.SAC1.ALTER.NET [152.63.49.89]
  7    24 ms    27 ms    24 ms  GigabitEthernet6-0-0.GW9.SAC1.ALTER.NET [152.63.55.73]
  8    28 ms    23 ms    27 ms  verizon-gw.customer.alter.net [157.130.203.246]
  9    27 ms    27 ms    27 ms  192.76.84.5
 10     *        *        *     Request timed out.

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nestacio
Enthusiast - Level 2
In response to Osler
‎11-05-2009 03:44 PM

Bad here also -- note that this is only an issue for LSANCA-LCR-12, which is at hop #3. Osler, you are luckily showing LCR-11 and not LCR-12, I wonder what is causing the route to choose one or the other.

Here's my traceroute as of 3:45pm today (Thurs. Nov 5):

 1  myrouter (192.168.1.1)  0.927 ms  0.369 ms  0.479 ms

 2  l100.lsanca-vfttp-142.verizon-gni.net (173.55.53.1)  8.485 ms  6.646 ms  7.227 ms

 3  g4-0-6-1242.lsanca-lcr-12.verizon-gni.net (130.81.140.162)  575.924 ms  566.769 ms  557.9ms

 4  so-4-3-0-0.lax01-bb-rtr2.verizon-gni.net (130.81.29.246)  580.083 ms  562.069 ms  577.920 ms

 5  0.so-1-2-0.xl4.lax15.alter.net (152.63.10.125)  569.840 ms  544.338 ms  547.380 ms

 6  0.ge-6-1-0.br2.lax15.alter.net (152.63.116.153)  9.706 ms  9.621 ms  9.724 ms

 7  xe-10-1-0.edge1.losangeles9.level3.net (4.68.63.129)  559.940 ms  539.299 ms  552.916 ms

 8  ae-73-70.ebr3.losangeles1.level3.net (4.69.144.116)  567.159 ms

    ae-93-90.ebr3.losangeles1.level3.net (4.69.144.244)  9.608 ms

    ae-63-60.ebr3.losangeles1.level3.net (4.69.144.52)  14.141 ms

 9  * ae-2.ebr3.sanjose1.level3.net (4.69.132.9)  559.428 ms  537.061 ms

10  ae-83-83.csw3.sanjose1.level3.net (4.69.134.234)  29.698 ms  19.134 ms  19.976 ms

11  ae-3-89.edge1.sanjose1.level3.net (4.68.18.142)  20.224 ms

    ae-4-99.edge1.sanjose1.level3.net (4.68.18.206)  19.368 ms  17.132 ms

12  google-inc.edge1.sanjose1.level3.net (4.79.43.146)  522.965 ms  529.839 ms  535.237 ms

13  209.85.251.98 (209.85.251.98)  557.310 ms  564.551 ms  571.903 ms

14  nuq04s01-in-f103.1e100.net (74.125.19.103)  545.158 ms  536.577 ms  524.903 ms

I've highlighted the bad hop in red.

I was experiencing great speed again, but it only lasted for a few days.... maybe in the late evening the route uses LCR-11 only. Something tells me, they need to retire LCR-12 instead of simply rebooting it.

Verizon/Brett - if you're monitoring the boards, HELP!

Neil

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ken3685a
Newbie
‎11-05-2009 03:54 PM

The high latency is back again...sigh

tracert www.verizon.com

Tracing route to a1280.g.akamai.net [63.80.138.75]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  Wireless_Broadband_Router.home [192.168.1.1]
  2     5 ms     4 ms     4 ms  L100.LSANCA-VFTTP-142.verizon-gni.net [173.55.53
.1]
  3   538 ms   534 ms   537 ms  G4-0-6-1242.LSANCA-LCR-12.verizon-gni.net [130.8
1.140.162]
  4   551 ms   534 ms   517 ms  so-4-3-0-0.LAX01-BB-RTR2.verizon-gni.net [130.81
.29.246]
  5   551 ms   584 ms   574 ms  0.so-6-2-0.XT2.LAX7.ALTER.NET [152.63.112.49]
  6   575 ms   554 ms   557 ms  0.so-5-2-0.XL4.SJC7.ALTER.NET [152.63.48.2]
  7   526 ms   524 ms    19 ms  TenGigE0-7-2-0.GW3.SJC7.ALTER.NET [152.63.50.57]

  8   531 ms   549 ms   567 ms  63.80.138.75

Trace complete.

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dwoo
Enthusiast - Level 2
‎11-05-2009 05:27 PM

same here,

5:25pm 11/5/2009 Chino Hills

lag is very bad

tracert to google.com and verizon.com as following:

Tracing route to www.l.google.com [74.125.19.103]
over a maximum of 30 hops:

  1     4 ms     2 ms     2 ms  L300.LSANCA-VFTTP-142.verizon-gni.net [71.254.182.1]
  2     5 ms     4 ms     4 ms  G4-0-6-1142.LSANCA-LCR-11.verizon-gni.net [130.81.140.122]
  3     6 ms     5 ms     4 ms  so-4-3-0-0.LAX01-BB-RTR1.verizon-gni.net [130.81.29.244]
  4     5 ms     4 ms     4 ms  0.so-1-2-0.XL3.LAX15.ALTER.NET [152.63.10.133]
  5     8 ms   824 ms     6 ms  0.ge-6-0-0.BR2.LAX15.ALTER.NET [152.63.116.149]
  6   853 ms   821 ms     6 ms  xe-11-0-0.edge1.SanJose3.level3.net [4.68.111.249]
  7    18 ms   812 ms   818 ms  ae-83-80.ebr3.LosAngeles1.Level3.net [4.69.144.180]
  8    16 ms    15 ms    17 ms  ae-2.ebr3.SanJose1.Level3.net [4.69.132.9]
  9   925 ms   921 ms   818 ms  ae-83-83.csw3.SanJose1.Level3.net [4.69.134.234]
 10   831 ms   819 ms   818 ms  ae-3-89.edge1.SanJose1.Level3.net [4.68.18.142]
 11    17 ms    16 ms    15 ms  GOOGLE-INC.edge1.SanJose1.Level3.net [4.79.43.146]
 12    21 ms    20 ms    15 ms  209.85.251.98
 13   858 ms   818 ms   819 ms  nuq04s01-in-f103.1e100.net [74.125.19.103]

Trace complete.

C:\>tracert www.verizon.com

Tracing route to a1280.g.akamai.net [63.80.4.59]
over a maximum of 30 hops:

  1    25 ms    23 ms    27 ms  L300.LSANCA-VFTTP-142.verizon-gni.net [71.254.182.1]
  2     6 ms     4 ms     4 ms  G4-0-6-1142.LSANCA-LCR-11.verizon-gni.net [130.81.140.122]
  3     6 ms     4 ms     4 ms  so-4-3-0-0.LAX01-BB-RTR1.verizon-gni.net [130.81.29.244]
  4     8 ms     6 ms     5 ms  0.so-6-3-0.XT1.LAX9.ALTER.NET [152.63.10.153]
  5    18 ms    15 ms    16 ms  0.ge-7-1-0.XL3.SJC7.ALTER.NET [152.63.48.254]
  6   937 ms   919 ms   921 ms  TenGigE0-6-1-0.GW3.SJC7.ALTER.NET [152.63.50.25]
  7   856 ms   921 ms   921 ms  63.80.4.59


Trace complete.

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Osler
Enthusiast - Level 1
In response to dwoo
‎11-05-2009 05:52 PM

Well, I had a couple of days of good speed, but now seeing the same problem again. I guess I got lucky on my routing for a short time. My tracert to verizon.com and google.com follow, as well as to the World of Warcraft / battle.net server, which shows terrible latency!

Tracing route to verizon.com [192.76.85.245]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  myrouter.home [192.168.1.1]
  2    33 ms    34 ms    27 ms  L100.LSANCA-VFTTP-142.verizon-gni.net
  3     9 ms     9 ms    10 ms  G4-0-6-1142.LSANCA-LCR-11.verizon-gni.net [130.81.140.122]
  4    10 ms    10 ms     9 ms  so-4-3-0-0.LAX01-BB-RTR1.verizon-gni.net [130.81.29.244]
  5     8 ms    10 ms     9 ms  0.so-6-2-0.XT1.LAX7.ALTER.NET [152.63.112.45]
  6    21 ms    21 ms    23 ms  0.ge-7-0-0.XT1.SAC1.ALTER.NET [152.63.49.89]
  7   584 ms   607 ms   555 ms  GigabitEthernet6-0-0.GW9.SAC1.ALTER.NET [152.63.55.73]
  8   566 ms   592 ms   590 ms  verizon-gw.customer.alter.net [157.130.203.246]
  9   602 ms   584 ms   602 ms  192.76.84.5
 10     *        *        *     Request timed out.

Tracing route to google.com [74.125.67.100]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  myrouter.home [192.168.1.1]
  2     6 ms     6 ms    10 ms  L100.LSANCA-VFTTP-142.verizon-gni.net
  3   532 ms   546 ms   527 ms  G4-0-6-1242.LSANCA-LCR-12.verizon-gni.net [130.81.140.162]
  4   567 ms   552 ms   564 ms  so-4-3-0-0.LAX01-BB-RTR2.verizon-gni.net [130.81.29.246]
  5   585 ms   559 ms   567 ms  0.so-1-2-0.XL4.LAX15.ALTER.NET [152.63.10.125]
  6    13 ms    12 ms    12 ms  0.ge-6-1-0.BR2.LAX15.ALTER.NET [152.63.116.153]
  7   577 ms   580 ms   589 ms  192.205.35.161
  8   702 ms   663 ms   665 ms  cr2.la2ca.ip.att.net [12.123.30.134]
  9    68 ms    77 ms    64 ms  cr2.dlstx.ip.att.net [12.122.28.177]
 10    66 ms    67 ms    66 ms  cr1.attga.ip.att.net [12.122.28.173]
 11   637 ms   663 ms   645 ms  12.123.22.5
 12    78 ms    76 ms    74 ms  12.88.97.6
 13    76 ms    71 ms    72 ms  72.14.233.56
 14   692 ms   714 ms   711 ms  209.85.254.247
 15   761 ms   719 ms   724 ms  209.85.255.190
 16    67 ms    67 ms    67 ms  gw-in-f100.1e100.net [74.125.67.100]

Trace complete.

Tracing route to us.logon.battle.net [12.129.206.130]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  myrouter.home [192.168.1.1]
  2     6 ms     8 ms     6 ms  L100.LSANCA-VFTTP-142.verizon-gni.net
  3   603 ms   607 ms   626 ms  G4-0-6-1242.LSANCA-LCR-12.verizon-gni.net [130.81.140.162]
  4   593 ms   622 ms   647 ms  so-4-3-0-0.LAX01-BB-RTR2.verizon-gni.net [130.81.29.246]
  5   646 ms   636 ms   612 ms  0.so-1-2-0.XL4.LAX15.ALTER.NET [152.63.10.125]
  6    12 ms    12 ms    12 ms  0.ge-6-1-0.BR2.LAX15.ALTER.NET [152.63.116.153]
  7   635 ms   604 ms   619 ms  192.205.35.161
  8   639 ms    17 ms   619 ms  cr2.la2ca.ip.att.net [12.123.30.134]
  9   592 ms   564 ms    19 ms  cr84.la2ca.ip.att.net [12.123.30.249]
 10     8 ms    12 ms    12 ms  gar5.la2ca.ip.att.net [12.122.129.25]
 11    22 ms    24 ms    19 ms  12.122.255.74
 12   547 ms   549 ms   557 ms  12.129.193.246
 13  12.129.211.36  reports: Destination net unreachable.

Trace complete.

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nestacio
Enthusiast - Level 2
In response to Osler
‎11-05-2009 06:27 PM

... not LSANCA-LCR-12, which is also bad per the above posts, but a SECOND bad switch:

 1  myrouter (192.168.1.1)  0.827 ms  0.383 ms  0.483 ms

 2  l100.lsanca-vfttp-142.verizon-gni.net (173.55.53.1)  8.235 ms  6.726 ms  7.478 ms

 3  g4-0-6-1142.lsanca-lcr-11.verizon-gni.net (130.81.140.122)  9.733 ms  9.104 ms  10.234 ms

 4  so-4-3-0-0.lax01-bb-rtr1.verizon-gni.net (130.81.29.244)  9.751 ms  9.355 ms  9.754 ms

 5  0.so-1-2-0.xl3.lax15.alter.net (152.63.10.133)  12.454 ms  9.080 ms  10.234 ms

 6  0.ge-6-0-0.br2.lax15.alter.net (152.63.116.149)  866.997 ms

    0.ge-7-0-0.br2.lax15.alter.net (152.63.116.157)  876.384 ms  886.868 ms

 7  xe-10-1-0.edge1.losangeles9.level3.net (4.68.63.129)  914.650 ms

    xe-11-0-0.edge1.sanjose3.level3.net (4.68.111.249)  9.117 ms

    xe-10-1-0.edge1.losangeles9.level3.net (4.68.63.129)  911.654 ms

 8  ae-93-90.ebr3.losangeles1.level3.net (4.69.144.244)  8.963 ms  14.790 ms

    ae-83-80.ebr3.losangeles1.level3.net (4.69.144.180)  912.969 ms

 9  ae-2.ebr3.sanjose1.level3.net (4.69.132.9)  872.139 ms  826.294 ms  795.012 ms

10  ae-83-83.csw3.sanjose1.level3.net (4.69.134.234)  20.164 ms  31.286 ms  19.969 ms

11  ae-3-89.edge1.sanjose1.level3.net (4.68.18.142)  19.980 ms  19.381 ms  19.976 ms

12  google-inc.edge1.sanjose1.level3.net (4.79.43.146)  838.029 ms  852.378 ms  844.716 ms

13  209.85.251.98 (209.85.251.98)  817.189 ms  861.354 ms  820.013 ms

14  nuq04s01-in-f106.1e100.net (74.125.19.106)  820.000 ms  786.438 ms  803.271 ms

So check your traceroutes, it will be a problem on Hop #3 (earlier posts by others), or Hope #5 (the one in this post).

Neil

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Torched
Enthusiast - Level 2
‎11-05-2009 06:42 PM

It's BACK!!!!

Chino Hills, Ca. 6:40 PM.

Very frustrating...

Tracing route to www.l.google.com [74.125.19.147]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  Wireless_Broadband_Router.home [192.168.1.1]
  2     9 ms     7 ms     7 ms  L100.LSANCA-VFTTP-142.verizon-gni.net [173.55.53.1]
  3  1040 ms   999 ms   967 ms  G4-0-6-1242.LSANCA-LCR-12.verizon-gni.net [130.81.140.162]
  4   921 ms   932 ms   929 ms  so-4-3-0-0.LAX01-BB-RTR2.verizon-gni.net [130.81.29.246]
  5   926 ms   959 ms   919 ms  0.so-1-2-0.XL4.LAX15.ALTER.NET [152.63.10.125]
  6    13 ms    12 ms    11 ms  0.ge-6-1-0.BR2.LAX15.ALTER.NET [152.63.116.153]

  7    13 ms    12 ms    12 ms  xe-10-1-0.edge1.LosAngeles9.Level3.net [4.68.63.129]
  8    20 ms    17 ms    16 ms  ae-73-70.ebr3.LosAngeles1.Level3.net [4.69.144.116]
  9    19 ms    32 ms    34 ms  ae-2.ebr3.SanJose1.Level3.net [4.69.132.9]
 10    29 ms    19 ms    19 ms  ae-73-73.csw2.SanJose1.Level3.net [4.69.134.230]

 11   983 ms  1009 ms  1070 ms  ae-2-79.edge1.SanJose1.Level3.net [4.68.18.78]
 12  1054 ms  1049 ms  1017 ms  GOOGLE-INC.edge1.SanJose1.Level3.net [4.79.43.146]
 13    28 ms    19 ms    19 ms  209.85.251.98
 14   973 ms   987 ms   979 ms  nuq04s01-in-f147.1e100.net [74.125.19.147]

Trace complete.

Tracing route to verizon.net [206.46.232.39]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  Wireless_Broadband_Router.home [192.168.1.1]
  2     8 ms     7 ms     7 ms  L100.LSANCA-VFTTP-142.verizon-gni.net [173.55.53.1]
  3   936 ms   945 ms   952 ms  G4-0-6-1242.LSANCA-LCR-12.verizon-gni.net [130.81.140.162]
  4   983 ms  1050 ms   989 ms  so-4-3-0-0.LAX01-BB-RTR2.verizon-gni.net [130.81.29.246]
  5  1019 ms  1044 ms  1052 ms  130.81.17.27
  6    49 ms    47 ms    47 ms  ge-3-1-0-0.DFW01-BB-RTR1.verizon-gni.net [130.81.17.68]
  7    47 ms    47 ms    47 ms  so-1-0-0-0.DFW03-CORE-RTR1.verizon-gni.net [130.81.20.157]
  8    46 ms    47 ms    47 ms  po1.ctn-border1.vzlink.com [206.46.225.85]
  9   997 ms   970 ms   979 ms  po121.ctn-core1.vzlink.com [206.46.225.18]
 10    47 ms    47 ms    49 ms  206.46.228.130
 11    84 ms    46 ms    47 ms  206.46.232.39

Trace complete.

Please fix permanently!

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KlassiK
Enthusiast - Level 3
In response to Torched
‎11-08-2009 05:17 AM

Tracing route to www.i.google.com [63.251.179.13]
over a maximum of 30 hops:

  1    46 ms    <1 ms    46 ms  Wireless_Broadband_Router.home [192.168.1.1]
  2    53 ms    53 ms    53 ms  L100.LSANCA-VFTTP-83.verizon-gni.net [71.189.63.
1]
  3    58 ms    59 ms    58 ms  G9-0-1183.LSANCA-LCR-11.verizon-gni.net [130.81.
107.214]
  4    98 ms  4294967262 ms    12 ms  so-4-3-0-0.LAX01-BB-RTR1.verizon-gni.net [
130.81.29.244]
  5    13 ms    58 ms    58 ms  0.so-6-2-0.XT1.LAX7.ALTER.NET [152.63.112.45]
  6    89 ms    88 ms    89 ms  0.so-7-1-0.XL3.DEN4.ALTER.NET [152.63.88.54]
  7    87 ms    89 ms    42 ms  POS6-0.GW3.DEN4.ALTER.NET [152.63.72.69]
  8    41 ms    88 ms    88 ms  internap-gw.customer.alter.net [157.130.162.54]

  9    38 ms    86 ms    39 ms  border8.ge4-1-bbnet2.den.pnap.net [216.52.40.77]

 10    45 ms    49 ms    98 ms  internetsearch-4.border8.den.pnap.net [66.151.16
3.98]
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *

Keeps timing out...

Download Speed: 9781 kbps (1222.6 KB/sec transfer rate)
Upload Speed: 1811 kbps (226.4 KB/sec transfer rate)

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MisterJefferson
Enthusiast - Level 3
‎11-05-2009 06:44 PM

I come back from vacation and the network is broke AGAIN???  Am I not allowed to go on vacation anymore?

Tracing route to verizon.net [206.46.232.39]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  myrouter.home [192.168.1.1]
  2     6 ms     7 ms     7 ms  xxxx.xxxxx-xxxxx-xxx.verizon-gni.net [173.55.xxx.xxx]
  3   988 ms   994 ms   970 ms  G4-0-6-1242.LSANCA-LCR-12.verizon-gni.net [130.81.140.162]
  4   966 ms   927 ms   941 ms  so-4-3-0-0.LAX01-BB-RTR2.verizon-gni.net [130.81.29.246]
  5   959 ms   982 ms   982 ms  130.81.17.27
  6    46 ms    47 ms    49 ms  ge-3-1-0-0.DFW01-BB-RTR1.verizon-gni.net [130.81.17.68]
  7    47 ms    47 ms    47 ms  so-1-0-0-0.DFW03-CORE-RTR1.verizon-gni.net [130.81.20.157]
  8    46 ms    46 ms    47 ms  po1.ctn-border1.vzlink.com [206.46.225.85]
  9  1029 ms  1027 ms  1001 ms  po121.ctn-core1.vzlink.com [206.46.225.18]
 10    49 ms    47 ms    47 ms  206.46.228.130
 11    51 ms    49 ms    47 ms  206.46.232.39

Trace complete.

Traceroute: 11/5/09, 6:41pm.

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MisterJefferson
Enthusiast - Level 3
‎11-05-2009 07:46 PM

I called tech support and they opened up a ticket for me.  Last month when we had this problem, they said only a few people were on their "group ticket" for this issue, so it didn't seem like a big problem to them.  If you are experiencing high latency in the area, I recommend calling tech support so they know you're affected, and ask for a ticket number.  That way they know it's affecting more than just a few people.

Current stats:  11/5/09, 7:45pm...

Tracing route to verizon.net [206.46.232.39]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  myrouter.home [192.168.1.1]
  2     6 ms     7 ms     7 ms  xxxx.xxxxx-xxxxx-xxx.verizon-gni.net [173.55.xxx.xxx]
  3   960 ms   959 ms   967 ms  G4-0-6-1242.LSANCA-LCR-12.verizon-gni.net [130.81.140.162]
  4  1016 ms  1039 ms   984 ms  so-4-3-0-0.LAX01-BB-RTR2.verizon-gni.net [130.81.29.246]
  5  1070 ms  1047 ms  1019 ms  130.81.17.27
  6    46 ms    47 ms    46 ms  ge-3-1-0-0.DFW01-BB-RTR1.verizon-gni.net [130.81.17.68]
  7   126 ms    50 ms    47 ms  so-1-0-0-0.DFW03-CORE-RTR1.verizon-gni.net [130.81.20.157]
  8    48 ms    47 ms    62 ms  po1.ctn-border1.vzlink.com [206.46.225.85]
  9    46 ms    46 ms    47 ms  po121.ctn-core1.vzlink.com [206.46.225.18]
 10    51 ms    47 ms    47 ms  206.46.228.130
 11  1108 ms  1067 ms  1110 ms  206.46.232.39

Trace complete.

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Hairstylinstacy
Enthusiast - Level 1
‎11-05-2009 09:09 PM

Tracing route to verizon.com [192.76.85.245]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  myrouter.home [192.168.1.1]
  2     4 ms     5 ms     5 ms  L100.LSANCA-VFTTP-142.verizon-gni.net [173.55.53
.1]
  3    10 ms     7 ms     9 ms  G4-0-6-1142.LSANCA-LCR-11.verizon-gni.net [130.8
1.140.122]
  4     7 ms     6 ms     8 ms  so-4-3-0-0.LAX01-BB-RTR1.verizon-gni.net [130.81
.29.244]
  5    10 ms     9 ms     8 ms  0.so-6-2-0.XT1.LAX7.ALTER.NET [152.63.112.45]
  6    21 ms    21 ms    20 ms  0.ge-7-0-0.XT1.SAC1.ALTER.NET [152.63.49.89]
  7   885 ms   821 ms   904 ms  GigabitEthernet6-0-0.GW9.SAC1.ALTER.NET [152.63.
55.73]
  8   921 ms   900 ms   861 ms  verizon-gw.customer.alter.net [157.130.203.246]

  9   907 ms   874 ms   833 ms  192.76.84.5
 10     *        *        *     Request timed out.

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jco88
Newbie
‎11-05-2009 10:04 PM

yup, same latency issue again. called it in and the FIOS support person wants to send me a new router... how funny or rather illogical is that. i told him a bunch of people in chino hills is having the same exact problem from days/weeks before.  he said 'maybe a bunch of us have bad routers'.  That just raised my blood pressure!!! 

anyway, here's my trace....

C:\>tracert www.google.com

Tracing route to www.l.google.com [74.125.19.147]

over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  Wireless_Broadband_Router.home [192.168.1.1]

  2     5 ms     4 ms     4 ms  L100.LSANCA-VFTTP-142.verizon-gni.net [173.55.53.1]

  3  1076 ms  1094 ms  1104 ms  G4-0-6-1242.LSANCA-LCR-12.verizon-gni.net [130.81.140.162]

  4  1109 ms  1147 ms  1164 ms  so-4-3-0-0.LAX01-BB-RTR2.verizon-gni.net [130.81.29.246]

  5  1127 ms  1140 ms  1112 ms  0.so-1-2-0.XL4.LAX15.ALTER.NET [152.63.10.125]

  6     9 ms     9 ms     9 ms  0.ge-6-1-0.BR2.LAX15.ALTER.NET [152.63.116.153]

  7  1107 ms  1082 ms  1067 ms  xe-10-1-0.edge1.LosAngeles9.Level3.net [4.68.63.129]

  8  1104 ms  1092 ms  1089 ms  ae-73-70.ebr3.LosAngeles1.Level3.net [4.69.144.116]

  9    19 ms    17 ms    17 ms  ae-2.ebr3.SanJose1.Level3.net [4.69.132.9]

 10  1153 ms  1089 ms  1084 ms  ae-63-63.csw1.SanJose1.Level3.net [4.69.134.226]

 11    24 ms    24 ms    27 ms  ae-1-69.edge1.SanJose1.Level3.net [4.68.18.14]

 12    18 ms    17 ms    17 ms  GOOGLE-INC.edge1.SanJose1.Level3.net [4.79.43.146]

 13    16 ms    17 ms    17 ms  209.85.251.98

 14    16 ms    17 ms  1082 ms  nuq04s01-in-f147.1e100.net [74.125.19.147]

Trace complete.

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dwoo
Enthusiast - Level 2
‎11-05-2009 10:05 PM

1500ms ping !!!!

C:\>tracert www.google.com

Tracing route to www.l.google.com [74.125.19.147]
over a maximum of 30 hops:

  1    24 ms    28 ms   119 ms  L300.LSANCA-VFTTP-142.verizon-gni.net [71.254.182.1]
  2     6 ms     4 ms     4 ms  G4-0-6-1142.LSANCA-LCR-11.verizon-gni.net [130.81.140.122]
  3     6 ms     4 ms     4 ms  so-4-3-0-0.LAX01-BB-RTR1.verizon-gni.net [130.81.29.244]
  4     7 ms     5 ms     4 ms  0.so-1-2-0.XL3.LAX15.ALTER.NET [152.63.10.133]
  5     8 ms  1693 ms     6 ms  0.ge-6-0-0.BR2.LAX15.ALTER.NET [152.63.116.149]
  6     7 ms     6 ms  1744 ms  xe-10-1-0.edge1.LosAngeles9.Level3.net [4.68.63.129]
  7  1725 ms  1740 ms  1638 ms  ae-83-80.ebr3.LosAngeles1.Level3.net [4.69.144.180]
  8    25 ms    19 ms    15 ms  ae-2.ebr3.SanJose1.Level3.net [4.69.132.9]
  9  1614 ms  1740 ms  1740 ms  ae-83-83.csw3.SanJose1.Level3.net [4.69.134.234]
 10  1638 ms  1637 ms  1638 ms  ae-3-89.edge1.SanJose1.Level3.net [4.68.18.142]
 11    15 ms    15 ms    15 ms  GOOGLE-INC.edge1.SanJose1.Level3.net [4.79.43.146]
 12    25 ms    17 ms    18 ms  209.85.251.98
 13  1680 ms  1635 ms  1531 ms  nuq04s01-in-f147.1e100.net [74.125.19.147]

Trace complete.

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Osler
Enthusiast - Level 1
In response to dwoo
‎11-06-2009 12:41 AM

Still with bad latency. I spoke with a guy named Oliver at support, who at least knew what a tracert was and asked me which hop I was having trouble with! A ticket was opened for me as well. Here's my latest tracert: As before, anything going through G4-0-6-1242.LSANCA-LCR-12.verizon-gni.net [130.81.140.162] is bad.

Tracing route to google.com [74.125.45.100]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  myrouter.home [192.168.1.1]
  2     7 ms     7 ms     7 ms  L100.LSANCA-VFTTP-142.verizon-gni.net
  3   556 ms   504 ms   535 ms  G4-0-6-1242.LSANCA-LCR-12.verizon-gni.net [130.81.140.162]
  4   541 ms   549 ms   562 ms  so-4-3-0-0.LAX01-BB-RTR2.verizon-gni.net [130.81.29.246]
  5   597 ms   562 ms   564 ms  0.so-1-2-0.XL4.LAX15.ALTER.NET [152.63.10.125]
  6    21 ms    19 ms    17 ms  0.ge-7-1-0.BR2.LAX15.ALTER.NET [152.63.116.161]
  7   550 ms   544 ms   551 ms  192.205.35.161
  8   640 ms   649 ms   604 ms  cr2.la2ca.ip.att.net [12.123.30.134]
  9    66 ms    67 ms    64 ms  cr2.dlstx.ip.att.net [12.122.28.177]
 10    67 ms    74 ms    70 ms  cr1.attga.ip.att.net [12.122.28.173]
 11   713 ms   654 ms   661 ms  12.123.22.5
 12    63 ms    67 ms    64 ms  12.88.97.6
 13    65 ms    65 ms    64 ms  72.14.233.56
 14   681 ms   126 ms    67 ms  209.85.254.243
 15   731 ms   752 ms   748 ms  209.85.253.145
 16    68 ms    67 ms    66 ms  yx-in-f100.1e100.net [74.125.45.100]

Trace complete.


Tracing route to verizon.net [206.46.232.39]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  myrouter.home [192.168.1.1]
  2     8 ms     6 ms     7 ms  L100.LSANCA-VFTTP-142.verizon-gni.net
  3     8 ms     9 ms    10 ms  G4-0-6-1142.LSANCA-LCR-11.verizon-gni.net [130.81.140.122]
  4     9 ms    10 ms    10 ms  so-4-3-0-0.LAX01-BB-RTR1.verizon-gni.net [130.81.29.244]
  5    48 ms    46 ms    47 ms  so-7-3-0-0.DFW01-BB-RTR1.verizon-gni.net [130.81.19.125]
  6    47 ms    47 ms    47 ms  so-1-0-0-0.DFW03-CORE-RTR1.verizon-gni.net [130.81.20.157]
  7    46 ms    47 ms    46 ms  po1.ctn-border1.vzlink.com [206.46.225.85]
  8    47 ms    47 ms    47 ms  po121.ctn-core1.vzlink.com [206.46.225.18]
  9    46 ms    47 ms    47 ms  206.46.228.130
 10    46 ms    46 ms    47 ms  206.46.232.39

Trace complete.

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VZ_Brett
Contributor - Level 2
In response to Osler
‎11-06-2009 05:49 AM

Whats up everybody! I did get your private messages & will escalate this issue again today! If you could keep posting some more trace routes to verizon.net also that would be helpful. & I beleive Misterjefferson you mentioned you opened up a group ticket? If you could private message me that ticket # . I would apprciate it Thanks All! will update shortly!

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jco88
Newbie
In response to VZ_Brett
‎11-06-2009 08:46 AM

as usual, in the morning, things are fine since it doesn't go thru the troubled router... have to wait till tonight to post trace routes again...

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jco88
Newbie
In response to jco88
‎11-06-2009 08:58 AM

n the morning, traffic doesn't seem to go thru  130.81.140.162 but rather to 130.81.140.122 as you can see in the trace below so can't see any issues yet.... some load balancing happening at night and we're getting re-routed to a bad router?

we'll see tonight....

$ tracert www.verizon.net

Tracing route to e3002.b.akamaiedge.net [96.6.236.79]

over a maximum of 30 hops:

  1     4 ms     3 ms     3 ms  Wireless_Broadband_Router.home [192.168.1.1]

  2     8 ms     7 ms     9 ms  L100.LSANCA-VFTTP-142.verizon-gni.net [173.55.53.1]

  3    14 ms    12 ms    12 ms  G4-0-6-1142.LSANCA-LCR-11.verizon-gni.net [130.81.140.122]

  4    13 ms    12 ms    12 ms  P14-0-0.LSANCA-LCR-12.verizon-gni.net [130.81.27.31]

  5    14 ms    14 ms    14 ms  so-4-3-0-0.LAX01-BB-RTR2.verizon-gni.net [130.81.29.246]

  6    14 ms    14 ms    14 ms  0.so-6-0-0.XT2.LAX9.ALTER.NET [152.63.10.157]

  7    14 ms    14 ms    14 ms  0.so-6-3-0.XT2.LAX7.ALTER.NET [152.63.112.69]

  8    14 ms    14 ms    14 ms  POS7-0.BR2.LAX7.ALTER.NET [152.63.112.149]

  9    14 ms    14 ms    14 ms  p64-5-0-1.r20.lsanca03.us.bb.gin.ntt.net [129.250.8.69]

 10    25 ms    24 ms    24 ms  as-0.r21.snjsca04.us.bb.gin.ntt.net [129.250.4.96]

 11    28 ms    27 ms    24 ms  po-4.r03.snjsca04.us.bb.gin.ntt.net [129.250.4.78]

 12    26 ms    27 ms    27 ms  a96-6-236-79.deploy.akamaitechnologies.com [96.6.236.79]

Trace complete.

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Osler
Enthusiast - Level 1
In response to jco88
‎11-06-2009 11:00 AM

FIOS support number is 888-553-1555.

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