Cover of Fios green box on front lawn is broken, ugly, and a pedestrian hazard
Not applicable

imageHow do I get Verizon to replace the cover?  This is a serious issue.  These green boxes were not properly designed for locations a couple of feet from the street.  This was caused by a car or truck that went up on my lawn to provide clearance to the street.  Replacing the cover (I don't think the box was damaged) should be simple.  

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kh-gary
Moderator Emeritus

Hi tomj6500,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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