Verizon Give us our router back.
We have paid you upto $80 for the MI424WR Gen3I router. The latest software 4.19.36 router takes away our control and disables DLNA in our homes. This is confirmed by the router manufacturer, actiontec and further its not part of our service contract to you. I ask others to join me in petitioning Verizon. Further avenues of action include:
1. If you are in Texas, please file a complaint with the Texas Consumer Protection Bureau at: www.oag.state.tx.us/forms/cpd/form.php, Check your states
2. Sound off on Facebook: www.facebook.com/VerizonFiOS?fref=ts
3. Tweet back at handle "Verizon give us back control of our router, Give us DLNA @VerizonFIOS"
Signed
Fios Customer
Solved! Go to Correct Answer
Not sure it works but BIGDADDY on DSL REPORTS has posted a jump that seems to get you to the IGMP proxy page. Previously others had success when they turned off IGMP proxy.
The issue is that the ActionTec router is not fowarding / bridging multicast frames between the wireless and wired networks. You can "fix" this problem by buying another wireless router or AP and connecting it to your network. There are some guides on-line as to how to do this properly (disable DHCP on the new router, connect the LAN <-> LAN ports, etc.). FYI this update also breaks IPv6 between wireless and wired and probaly a number of other protocols.
Best of luck,
Michael
The problem is that Actiontec support says this is Verizon's doing. Furthermore, I don't think it makes sense for us to buy yet another device and connect the wires just so that I can do what the RouteIsis supposed to do anyway.
I wholeheartedly agree that Verizon / ActionTec should fix the issue. But given how poor and outdated the router firmware is (after having done some poking around), I'm not holding my breath. The ActionTec MR424 is a pretty bad product overall -- at least from a software standpoint. If I had any choice, I wouldn't use it to begin with. Anyway, there are plenty of N / AC standard products out there that will have much better performance.
Verizon! This is UNACCEPTABLE!
The main reason people are buying these routers is to be able to stream content wirelessly from media servers on their networks which are connected by wire 90% of the time.
PLEASE RESOLVE THIS!
Alexander K
Verizon...PLEASE either correct this issue or find another VENDOR! ACTIONTEC is no help either as they push everything back to VERIZON! If any of my vendors acted in this manner they would be fired...and you are VERY close VERIZON!!! I have never experienced this issue before with any other carrier....just STOP pushing the firmware update until you can correct this issue...PROBLEM SOLVED!
This is unacceptable, Verizon! Please fix this ASAP!
Signed,
6380006xxx
I have the same issue and it is quite frustrating! I cannot stream anything to my wireless devices from my DLNA server.
@Columbiaman wrote:Verizon Give us our router back.
We have paid you upto $80 for the MI424WR Gen3I router. The latest software 4.19.36 router takes away our control and disables DLNA in our homes. This is confirmed by the router manufacturer, actiontec and further its not part of our service contract to you. I ask others to join me in petitioning Verizon. Further avenues of action include:
1. If you are in Texas, please file a complaint with the Texas Consumer Protection Bureau at: www.oag.state.tx.us/forms/cpd/form.php, Check your states
2. Sound off on Facebook: www.facebook.com/VerizonFiOS?fref=ts
@3. Tweet back at handle "Verizon give us back control of our router, Give us DLNA @VerizonFIOS"
Signed
Fios Customer
2 8 0 * * 4 3 8 6 5
There is a place to vote for ideas. I posted your idea at this location. If you wish, you can voice your opinion here, or vote and provide comments.
The fix is to login to the router at http://192.168.1.1 with your browser. Use admin for user id. Try the password on the router or call verizon to get you in (this is one thing they are capable of doing). Go to Advanced tab. Set IGMP Proxy to disable and save.
Happy Streaming!
Cyrix
(this fix did not come from Verizon, they are still clueless)
This is not a fix. You obviously dont have this router, but this particular version does not even have the IGMP Proxy link.
Of Course it is a FIX!!! Just not for YOUR version! Not everyone reading this post knows or cares about the version number. They probably have a MI424WR Rev. 1 router like I do and are experiencing new media server DLNA problems that were not there before. They will be glad I posted this umm non-fix!
Stream on!
Cyrix
Actually, you may not have paid attention to the heading of the thread, it clearly specifies the version of the router and the firmware we are talking about. The IGMP Proxy option is NOT a solution for teh router verison being discussed in this thread.
This thread is for Revision I of the Router, and I'm pretty sure that all who posted here know what their version is and what problems they have. None of the tweaks on revision I rectify the issue.
Does anyone know when 4.19.36 was pushed to the Rev I routers?
About a month or so ago, I was frustrated enough with the iTunes home sharing issue and the inability for a WiFi scanner to send scans to my computer that I finally tracked down the culprit. After hours of tweaks to the router and my computer network settings, I finally find the "IGMP Proxy" fix on another VZ forum. Yesterday, I was back on my router checking some other settings and I discovered that the IGMP Proxy option is gone!
A check of the router status shows it had restarted about December 10th. The log cut off on the 11th, so I have no record of a firmware push.
The good news is iTunes and my scanner still work; so either my old setting stayed active or it was "fixed." Judging from this thread, I suspect the former.
I'm not exactly thrilled that a firmware push occurred without my knowledge. I like to be able to test both old and new to make sure nothing breaks.
Just another annoyed Verzion FiOS subscriber.
I'm another annoyed Fios customer.
This petition is signed!
All,
I can understand your frustration and I apologize for any inconviences this has caused you. We would like to take the opportunity to investigate this further. Please let me know the model and firmware router that you currently have via PM.
Shamika_Vz
Verizon Support
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.
Shamika,
The model, revision and firmware version is the subject of this thread, but just in case I'll post it here for you:
Router Status
| Firmware Version: | 40.19.36 |
| Model Name: | MI424WR-GEN3I |
| Hardware Version: | I |
| Serial Number: | {Edited for privacy} |
Shamika the heading of the thread gives you all the info you need wrt to the router version and the firmware.
Not sure it works but BIGDADDY on DSL REPORTS has posted a jump that seems to get you to the IGMP proxy page. Previously others had success when they turned off IGMP proxy.
Now that's what I call a perfect Christmas present ๐ !!! Used the jump. Set IGMP proxy to Disabled. Confirmed: DLNA Servers are visible on both networks: wired & wireless!!!
Way to go!
THANK YOU
Start a new topic or ask questions in the open forum.
