We have been on Verizon DSL for about six years now. Early on, we often had a lot of connectivity issues, but someone from Verizon came and checked the outdoor wire box some time ago and things were better. The only time we had problems was a day or two after heavy rains, and even that was less frequent.
Of late, though, we often lose DSL when we get a phone call on our landline. Sometimes service comes back quickly, sometimes we need to reboot the modem. There have even been a few times when service cuts out without a phone call, and we had a stretch last weekend when service was unreliable for over an hour. I will add that weather has not been a factor, given the current dry spell in New York City.
Is there a way to address this issue?
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