Disconnects while using

GlassHand
Newbie

I am a new FIOS subscriber just coming from a cable company to remain nameless.

I like FIOS much better for a variety of reasons including much lower latency..

BUT I am suffering from occasional disconnects while gaming that are very annoying. I didn't have these disconnects on my cable service so I am pretty sure it is not my equipment.

Can anyone point me to who I should call about this?  It is the only downside to FIOS that I have found after this switch.

 

Labels (1)
0 Likes
1 Reply
Cang_Household
Community Leader
Community Leader

During the disconnect, are there any warning lights, such as a Failed red LED, came on on the ONT?