Exposed Fios cable

Behind my townhouse there are three Fios cables leading to the Verizon "green box" that are exposed above ground. It is only a matter of time before the lawn service cuts them. How do I get Verizon to come out and bury the cables to prevent a problem? 

Re: Exposed Fios cable
Moderator Emeritus

Hi Doug10,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.