FIOS Caping Download Speeds 7PM-11PM 150/150 Caping speeds to 7Mbps Download Upload Unafected

[AnDyTnT]

FIOS is Caping Download Speeds in the hours of 7PM-11PM  

MY 150Mbps/150Mbp speeds are being Caped to to a mesely 7Mbps Download

Upload Speed Unafected

Spent 2 weeks with techs on the Phone, mean while not wanting to admit that there are issues with there switches. WHAT A WASTE OF TIME AND RESOURCES.

Spedtest 

http://www.speedtest.net/my-result/4148501502

Trace route at around 8pm

Tracing route to google.com [74.125.226.167]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms Wireless_Broadband_Router.home [192.168.1.1]
2 24 ms 3 ms 10 ms L100.NYCMNY-VFTTP-72.verizon-gni.net [71.183.243.1]
3 13 ms 11 ms 13 ms G2-3-1-6.NYCMNY-LCR-21.verizon-gni.net [100.41.194.214]
4 * * * Request timed out.
5 72 ms 95 ms 84 ms 0.xe-2-1-6.XT1.NYC4.ALTER.NET [152.63.3.6]
6 79 ms 77 ms 86 ms TenGigE0-6-0-5.GW8.NYC4.ALTER.NET [152.63.25.214]
7 * * * Request timed out.
8 16 ms 13 ms 15 ms 216.239.50.106
9 14 ms 13 ms 13 ms 209.85.245.183
10 12 ms 11 ms 11 ms lga15s45-in-f7.1e100.net [74.125.226.167]

Tracing route to verizon.net [206.46.232.39]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms router.asus.com [192.168.1.1]
2 3 ms 2 ms 2 ms L100.NYCMNY-VFTTP-72.verizon-gni.net [71.183.244
.1]
3 9 ms 2 ms 7 ms G2-3-1-6.NYCMNY-LCR-21.verizon-gni.net [100.41.1
94.214]
4 * * * Request timed out.
5 47 ms 46 ms 44 ms 0.ae2.DFW9-BB-RTR1.verizon-gni.NET [140.222.229.
111]
6 48 ms 47 ms 47 ms so-2-1-0-0.DFW03-CORE-RTR1.verizon-gni.net [130.
81.20.219]
7 * * * Request timed out.
8 * * * Request timed out.
9 102 ms 113 ms 102 ms 206.46.228.129
10 103 ms 99 ms 101 ms 206.46.232.39

Well after 1:00AM its seems to be OK
What a difference in trace root and speed
Tracing route to google.com [74.125.226.2]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.11.1
2 3 ms 4 ms 3 ms L100.NYCMNY-VFTTP-72.verizon-gni.net [71.183.243.1]
3 6 ms 9 ms 6 ms G2-3-1-6.NYCMNY-LCR-22.verizon-gni.net [100.41.194.212]
4 12 ms 3 ms 4 ms so-3-1-0-0.NY5030-BB-RTR2.verizon-gni.net [130.81.199.12]
5 5 ms 5 ms 5 ms 0.so-0-0-0.XT2.NYC4.ALTER.NET [152.63.17.21]
6 4 ms 11 ms 14 ms TenGigE0-7-0-0.GW8.NYC4.ALTER.NET [152.63.22.45]
7 6 ms 5 ms 5 ms google-gw.customer.alter.net [152.179.72.62]
8 3 ms 5 ms 5 ms 209.85.255.68
9 5 ms 5 ms 5 ms 209.85.245.177
10 6 ms 5 ms 5 ms lga15s42-in-f2.1e100.net [74.125.226.2]

[travelnrn]

definitely explains why we cant stream netflix, redbox or any other movies to watch in the evenings. if we get them to start, then they begin to hang up and stall too much to even watch anything. 

I never had this kind of issue with COMCAST.  Fios is purported to be the next best thing. As far as I'm concerned, I cant wait to get rid of it!

[smith6612]

What section of New York are you located in? There have been many on DSLREPORTS reporting similar issues, and it's a good idea to make sure we add to that tally.

[AnDyTnT]

I’m in Queens N.Y. area, The way I see it Verizon Fios has OVER PROVISIONED, OVER SOLD their own network and switches are overloaded with bandwidth that can't handle. So they throttle down everyone’s speed, on the local Central office hub. As the hour of the day 7PM the speed is being gradually being slowed down to about 7Mbps for me.

As the hour approaches I have been running tests between a few servers transferring large files for a few hours, my results were: as the hour approaches the speed gradually decreases until it’s caped at 7Mbps. but the upload speeds are unaffected. It’s like Fios provisioned download speed is exhausted. PC directly connected with a CAT6 1Gigabit LAN cable to ONT. So the bottle neck is the central office

TEST SPEED between 7pm-11pm

02/16/2015 Speed Test, 2 weeks after reporting the issue no resolution, or explanation,

http://www.speedtest.net/my-result/4148539799

02/06/2014 Speed test, 1 week after I reported this issue to Verizon

http://www.speedtest.net/my-result/4123106857

TEST SPEED between 7pm-11pm

Speed Test early during the day 02/17/2015 11AM

http://www.speedtest.net/my-result/4149878043

I see it as the fiber has to allocate bandwidth for the TV, INTERNET and not to mention if you watching VIDEO ON DEMAND all use bandwidth.

VERIZON TIME TO UPGRADE YOU INFOSTRUCTURE

[CRobGauth]

Run your test to this server: http://my.verizon.com/services/speedtest/

That tests internally to the verizon network (and the only thing they can control).

If your tests is always up to par (and mine always have) then it is not a Verizon network issue.
Could be the transient networks or the pairing point.

[AnDyTnT]

I have run both tests on

http://www.speedtest.net/       

http://my.verizon.com/services/speedtest/

tests are very similar within less than 5Mbps difference on Download speeds only (Upload Speed Unafected)

hmm... I dont think the transient networks or the pairing point is the problem. If that was the case this would not be happening like Clockwork around 7pm-11pm same time of the day other times unaffected.

[AnDyTnT]

its only 4:45PM another 2 hours or so and I will log more results of the daily evening slowdowns

[AnDyTnT]

Well its past 7pm here are the results a little better than yesterday  

http://www.speedtest.net/my-result/4151026435

[AnDyTnT]

http://www.speedtest.net/my-result/4151032807

Test on NY servers

[eljefe2]

FWIW, I'm on the north shore of Long Island and I never see the slow downs other report.  And also, FWIW, I get the most consistent results with the Optimum Online speedtest.net server in NYC.  Ping is often a few seconds faster to the Secaucus, NJ, server,  but speeds are more consistent with OOL.

Here's a result from a test just now during evening prime time:

http://www.speedtest.net/my-result/4151044585

I'm on the 75/75 plan.

[AnDyTnT]

You are on a different Central Office if your on the Elmhurst, Queens Hub

[CRobGauth]

You don't have results during the slowdown fromt he Verizon speedtest server.

That would be the definiticve test if Verizon was throttling.

[Harry7184]

I am receiving this issue for a WHILE now. My videos start buffering, my internet speed is slowed. I don't have any viruses on my computer nor do I have a slow computer. This has never been an issue with my previous internet provider, Optimum Online.

[AnDyTnT]

do a trace route

Go to start type in cmd

Enter

Run command tracert verizon.net

post your results for comparison

C:\>tracert verizon.net

Tracing route to verizon.net [206.46.232.39]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.11.1
  2     3 ms     1 ms     2 ms  L100.NYCMNY-VFTTP-72.verizon-gni.net [71.183.243.1]
  3     *       13 ms     *     G2-3-1-6.NYCMNY-LCR-21.verizon-gni.net [100.41.194.214]
  4     *        *        *     Request timed out.
  5    51 ms    47 ms    68 ms  0.ae2.DFW9-BB-RTR1.verizon-gni.NET [140.222.229.111]
  6    60 ms    64 ms    64 ms  so-2-1-0-0.DFW03-CORE-RTR1.verizon-gni.net [130.81.20.219]
  7     *        *        *     Request timed out.
  8     *        *        *     Request timed out.
  9    52 ms    53 ms    53 ms  206.46.228.129
 10    50 ms    42 ms    53 ms  206.46.232.39

Trace complete.

C:\>

[Harry7184]

Tracing route to verizon.net [206.46.232.39]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  Wireless_Broadband_Router.home [192.168.1.1]
  2     4 ms     5 ms     3 ms  L100.NYCMNY-VFTTP-192.verizon-gni.net [71.190.21
6.1]
  3     9 ms     6 ms     8 ms  G1-5-3-4.NYCMNY-LCR-21.verizon-gni.net [130.81.1
90.254]
  4     *        *        *     Request timed out.
  5    43 ms    42 ms    41 ms  0.ae2.DFW9-BB-RTR1.verizon-gni.NET [140.222.229.
111]
  6    43 ms    43 ms    44 ms  so-2-1-0-0.DFW03-CORE-RTR1.verizon-gni.net [130.
81.20.219]
  7     *        *        *     Request timed out.
  8     *        *        *     Request timed out.
  9    44 ms    44 ms    46 ms  206.46.228.129
 10    51 ms    52 ms    50 ms  206.46.232.39

Trace complete.

[AnDyTnT]

After numerous call's to tech support they always say everything is ok, and just acknowledge slow speed and no solution. Except needing to send out a technician to check on the ONT.
Will update more on the tech's visit.

Verizon Network team logs speed test at : http://speedtest.verizon.net

It's a shame on a 150/150 I only get 10Mbps

[URL=http://www.speedtest.net/my-result/4156614939][IMG]http://www.speedtest.net/result/4156614939.png[/I...

[AnDyTnT]

http://www.speedtest.net/my-result/4156614939

[meisterMD]

Tons of people are having this issue. Mostly on the east coast but I am having download problems 7-11pm and live in the LA area. It seems to be improving lately for me but started at the beginning of the year.

[AnDyTnT]

Well Finally Verizon is finally upgrading there Overloaded Network I was switched over.

you can check yours here: http://my.verizon.com/services/speedtest/DefaultNdt.aspx

Old Connection:

         ------ Web100 Detailed Analysis ------

2.4 Gbps OC-48 link found.

Link set to Full Duplex mode

No network congestion discovered.

Good network cable(s) found

Normal duplex operation found.

New Connection:  Fially

        ------ Web100 Detailed Analysis ------

10 Gbps 10 GigEthernet/OC-192 link found.

Link set to Full Duplex mode

No network congestion discovered.

Good network cable(s) found

Normal duplex operation found.

Tracert is still some issue with one of the servers and how the traffic is routed

As you see 2 trace roots ran with a minute of etchother 1st one ok 2nd one Not so good

Tracing route to google.com [173.194.123.73]
over a maximum of 30 hops:
  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2     3 ms     2 ms     2 ms  lo0-100.NYCMNY-VFTTP-352.verizon-gni.net [100.12.212.1]
  3     5 ms     7 ms     4 ms  T1-12-0-7.NYCMNY-LCR-21.verizon-gni.net [100.41.221.242]
  4     2 ms     2 ms     2 ms  130.81.199.10
  5     4 ms     2 ms     2 ms  0.xe-2-0-4.XT1.NYC4.ALTER.NET [152.63.10.17]
  6     7 ms    11 ms    11 ms  TenGigE0-6-0-7.GW8.NYC4.ALTER.NET [152.63.21.69]
  7    65 ms    64 ms    74 ms  google-gw.customer.alter.net [152.179.72.62]
Trace complete.

Tracing route to google.com [74.125.226.9]
over a maximum of 30 hops:
  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2    19 ms     1 ms     2 ms  lo0-100.NYCMNY-VFTTP-352.verizon-gni.net [100.12.212.1]
  3     3 ms     7 ms     3 ms  T1-12-0-6.NYCMNY-LCR-22.verizon-gni.net [130.81.98.138]
  4     *        *        *     Request timed out.
  5    82 ms    75 ms    67 ms  0.so-6-0-0.XT2.NYC4.ALTER.NET [152.63.17.97]
  6    90 ms    87 ms    93 ms  TenGigE0-7-0-7.GW8.NYC4.ALTER.NET [152.63.21.73]
  7   147 ms     *      163 ms  google-gw.customer.alter.net [152.179.72.62]
Trace complete.

[CRobGauth]

Seeing as how the traceroute went to two totally different ips, that means nothing.

FOr an accuracte comparison, run traceroute to the same ip each time.