FIOS incorrect pricing
cferr59
Newbie

I renewed for 2 years on 10/9 and was promised a price of 54.99.  However, my rate was increased to 104.99.  I contacted customer and they advised they would resolve.    That did not happen.  I then tried to contact via chat and was supposed to be transferred to someone who could help by "Pritam".  However, I was instead disconnected.  This was the third time I have tried to get in touch with Verizon to resolve this issue.  Please resolve immediately or I am going to switch to Comcast who has promotional pricing available.

0 Likes
Reply
2 Replies
Verizon_Support
Customer Service Rep

Hello cferrr59,

Please See PM

0 Likes
Reply
kh-gary
Moderator Emeritus
Hi cferr59,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.
0 Likes
Reply