FIOS is not available in my area but my neighbors and most people in my town have FIOS.
ubsthecubes
Newbie

My house specifically doesn't have availability to FIOS and it's really annoying. This applies to every other ISP besides Optimum as well. I've been trying to switch for a really long time and I see that my neighbors have it. But why doesn't my household have availability?

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Cang_Household
Community Leader
Community Leader

If your immediate neighbor has Fios, it is likely a Verizon database issue. If there is a Fios splitter box near your house and has not been saturated, a field technician can pull a fiber onto your premise without problems.

Please open a "fast ticket" with Verizon social media support team on Twitter or Facebook. Your inquiries will be answered 24/7/365.

sickandtired1
Newbie

I’ve been going round and round with Verizon over this issue. Neighbor 7 doors down has Fios because they are in a different Borough but use the same zip code as I have. This is the stupidest thing that I have ever seen. Fiber cable has been in front of my home for over 6 years now. Currently use Verizon’s DSL which is a complete waste of money and not dependable at all. Let’s pick it up Verizon.

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