Final Bill

mcosey
Newbie

I disconnected my service with fios and received my final bill. I have an email regarding the final bill literally from a couple days ago, but no matter where I look I cannot find out to pay it. If there is a rep here who sees this message, I would just like to pay my final bill. It seems like many other people are having this same issue. For any rep that sees this, I've already tired the following link:

https://login.verizonwireless.com/accessmanager/public/c/fu/loginDisconnectedStart?goto=&_gl=1*1edb4...

I've seen this posted on many others' posts, and:
1. It says its for disconnected mobile accounts
2. Even when I try to enter my information, it just says (as someone else has also already pointed out) "The information you entered does not match our files."

I JUST WANT TO PAY MY BILL

0 Likes
Reply
1 Reply
kh_jenn
Moderator
Moderator

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.

0 Likes
Reply