Fios Actitvation fails. Reference code: ACT01

taiwonyoo
Newbie

Hi,

 

Fios Activation fails every time I try. Installment technician has no idea why. 

 

When I get to 100% on activation I get the following message: "We were unable to activate your internet service at this time" Reference code" ACT01

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kh_jenn
Moderator
Moderator

Hi taiwonyoo, Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.

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