Fios Extender Periodic Disconnect
NontechGuy
Enthusiast - Level 1

Hi all,

My Fios extender (G3200) loses internet connectivity about once per hour for 1-2 minutes.  The blue light turns green, flashes a few times, and then after a minute or two, goes back to blue.  During the green period, we lose internet connectivity.

I'm assuming it has something to do with IP assignments changing or channel assignments or something technical like that which I don't even pretend to understand.

Any ideas/suggestions for how to deal with this issue?

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Cang_Household
Community Leader
Community Leader

Could you go to E3200’s admin interface and check the actual backhaul type?

dexman
Community Leader
Community Leader

The FiOS  Extender User Guide indicates that the circular WPS light turns green when Wi-Fi has been turned off.

How is the 3200 connected to the router? 🤔

NontechGuy
Enthusiast - Level 1

It is connected via a coax connection - my home has multiple coax outlets, and it is connected to one of them.

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dexman
Community Leader
Community Leader

Ok...the extender isn't connected to the router via Wi-Fi.

The next time the extender drops, log into the router and extender and give the logs a quick check to see if any sort or error-centric messages are seen.  🤔