Fios Internet Installation Damage
JClyde1
Newbie

Hi,

I recently moved and had Fios internet installed at my new home. The Fios technician made an error and drilled 2 holes into the house. The unused hole was drilled at what I'm assuming was a poor angle and he drilled another hole to correctly insert the cable. I'm annoyed that the technician left without telling me about the damage. What can I do to resolve this situation?

PXL_20230524_184116195.MP.jpg

0 Likes
Re: Fios Internet Installation Damage
kh_jenn
Moderator
Moderator

Hi JClyde1 ,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

0 Likes