Fios box is there in my new apartment, but website says it's not available at my address
behonigman84
Newbie

Hi, my new apartment complex is pre-wired for Fios, and several of my neighbors have it. My new apartment has the Fios box already there.  But when I try to sign up, it says unavailable at my unit number. Any idea why? How can I sign up?

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LawrenceC
Moderator Emeritus

Hi behonigman84,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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