Fios order is still on hold
kdunfee14
Enthusiast - Level 1

Confirmed my residency this morning on the phone and she said my order would be pending but it still shows as on hold. Just curious if that’ll update or if it’ll be pending and the equipment will be sent out soon?

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LawrenceC
Moderator Emeritus

Hi kdunfee14,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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