Fios order on hold, moving in 2 days
qinl
Enthusiast - Level 1

Hi, ordered Fios Internet and have submitted lease document to verify residency but still showing order on hold. I'm moving in 2 days and really need internet for my job. Is there any way I can reach to the identity verification department or someone who can help? Thanks!

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kh_jenn
Moderator
Moderator

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.

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