everytime i try to change my plan online it removes my current free verizon router and makes me do a router rental. I dont even use the fios router. Is there anyway around this?
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@mjhorv wrote:everytime i try to change my plan online it removes my current free verizon router and makes me do a router rental. I dont even use the fios router. Is there anyway around this?
You need to simply return the router to the nearest Verizon Fios corporate store location. Get a receipt with the make, model, serial numbers, and your account number and name and address. This way you will not get charged for a non returned router.
@mjhorv wrote:everytime i try to change my plan online it removes my current free verizon router and makes me do a router rental. I dont even use the fios router. Is there anyway around this?
You need to simply return the router to the nearest Verizon Fios corporate store location. Get a receipt with the make, model, serial numbers, and your account number and name and address. This way you will not get charged for a non returned router.
Its most like trying to upgrade you to a fios quantum gateway. Youll prob have to call in and tell them you will have a “customer provided router” and they will tell you that the only support that router or the actiontec but your router will most likely be fine.
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