Flex View pop-up message

[Tomfoolery1]

How do I stop the Flex View po-up message from opening EVERY TIME I log into My Verizon Home?  The "do not show again" box does not help.  Tech support is helpless.  This makes my want to drop FIOS.

Appreciate any help.

[tns]

I think someone said its associated with the yahoo toolbar they push.  Uninstall it.

[Tomfoolery1]

I'm using Chrome and do not have Yahoo toolbar, as best as I can tell.  The problem also happens in IE and FireFox.

[tns]

I don't see it using firefox or ie.  I do have basic popup blocker on, but verizon is in my exception list.

[JOSEm441]

Tom I do not see it in IE (win 7 or 😎 nor do i see it in FF (Ubuntu 12.04) Try turning on tracking protection in IE and try AdBlock Plus w/FF.

[Tomfoolery1 · Accepted solution]

Thanks for the help, folks, but no cigar so far.  I still have the problem in all three browsers.  

I did discover something interesting.  I changed my bookmark to go directly to the "Email & More" tab on My Verizon and the message does not show up.  However, when I then click on the "Home" tab, there it is!

So, my work-around is to not go the the Home tab anymore.  I find this really silly - maybe Verizon wants to run me off?

[Heather_VZ]

Hi Tom-

I wanted to check in to see if you were able to resolve this issue?

Thanks,

Heather

[Tomfoolery1]

Yes I consider it resolved.

[oypay]

I don't consider this issue "Solved" if it involves the user manipulating their home page to force a resolution which should be solved by clicking on the "Do Not Show This Again" option.

Iwill consider this issue solved when I can log on to the home page WITHOUT SEEING THIS POPUP AD.

[Tomfoolery1]

I agree - I'm just tired of fooling with it.

[Healz]

I have the same issue with firefox. It sucks everytime!

[Healz]

I have complained to support maybe they will do something

[topdog]

Don't hold your breath while you are waiting for support to do "something."