Looks like its up now. Getting my estimated speeds again. I was sitting on hold to gripe about FiOS being down for an hour and no post about it, but now I'm just going to gripe about having to be on hold for an hour.
...spoke too soon
20906 here. Still experiencing erratic connection... Started around 11 for me.
Here in 20170 my Fios TV is up but my Fios Internet is dog slow and every couple of minutes either cuts out entirely or gets so slow that my computers think the connection is just dead. At least now I can be reasonably confident it's not something specific to my account, not that that makes me any happier 😞
Is there a place that Verizon actually posts updates about outages?
Just got FIOS Internet back. Seems to be working correctly. Meanwhile, I've been on the phone an hour and 46 minutes.
THREE HOURS on hold with Verizon "support" this evening, to have them tell me that there's an area-wide internet outage. I though MyFIOS was supposed to provide that sort of information, and do we get a refund from the Verizon exorbitant rates or do we keep paying for nothing. Verizon really does suck. The worst possible customer service. The company obviously has decided to spend more money on advertising than on keeping their customer base.
Took over an hour on the phone last night to finally get this info from Verizon too - after they had me reset my router (losing all the settings). Then this morning, my phone service was out - no dial tone. Called in and they got that working, but then internet was out again. Finally got it sorted, but their communucation is the worst.
Start a new topic or ask questions in the open forum.
