Have not received 50 dollar amazon gift card.

I signed up for Verizon in January and was told that I would receive my amazon gift card. I have yet to receive it. Status has been processing for more than 30 days even though it was stated that it would take 30 days once it started processing. I’ve contacted customer service and no help. Who do I have to contact for answers!?!

Thank you in advance. 

Re: Have not received 50 dollar amazon gift card.
Moderator Emeritus

Hi May8,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.