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Re: High Speed isn't High Speed
dslr595148
Community Leader
Community Leader
‎06-14-2009 11:48 AM
Ok, very odd.

I guess moving along...

#1 Did you preform other speed test? If so, what was the result(s)?

#2 Did you have anything else running at the time when you checked your network speed?

Just to name a few: E-mail Client, FTP Client, a torrent client?

#3 Are you trying to upgrade from a previous speed on this DSL line?

#4 If you are trying to upgrade, did the date pass that there should of been an update/upgrade?

#5 You do not have any internal network of any sorts? Just to name one, ICS (Internet Connection Sharing).
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Re: High Speed isn't High Speed
anton8970
Newbie
‎06-14-2009 12:04 PM

#1 I've gone to two different speed test websites and they say im getting just about 2 mbps

#2 When I did the tests, I closed everything down so I can get the best speed.

#3 Yea, I got a better package and my mom talked to them on the phone and they said we are suppose to get 7 mbps

#4 We upgraded about a month ago. I dont know about an update or upgrade.

#5 No. 

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Re: High Speed isn't High Speed
dslr595148
Community Leader
Community Leader
‎06-15-2009 07:38 AM
What was your previous speed that you got before, you tried to upgrade to 7.1?
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Re: High Speed isn't High Speed
anton8970
Newbie
‎06-15-2009 01:22 PM
It was 1 mbps
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Re: High Speed isn't High Speed
dslr595148
Community Leader
Community Leader
‎06-16-2009 11:57 AM
To answer your question about your modem, it should be able to handle that new speed.

From source:

Someone else thread at..

DSL (dslreports.com) Forums » US Telco Support » Verizon » Verizon Online DSL » Upgraded from 3mb to 7.1 no change in speed

http://www.dslreports.com/forum/r22247426-Upgraded-from-3mb-to-71-no-change-in-speed

^^

While I do not have 7.1 MB or the Westell B90-210015-04, let us see those status from that Westell Diagnostic Utility.

Step by Step.

#1 After going to that FAQ and finding the link, be sure to save the file to your hard drive.

With most OS and browsers this means, right click on the link, and select save. Then of course, select where to save to...

#2 Now find the file on your hard drive and run it.

#3 At first it may not find the modem.

b) If it fails, setup a static IP on your computer with the following settings.

IP: 192.168.1.something. (For example: 192.168.1.9)

Subnet Mask: 255.255.255.0

As need be, see..

URL: http://www.portforward.com/networking/staticip.htm

Title/Location: Portforward.com -> Other Guides -> Configuring a Static IP Address.

^

#4 Restart the computer if required.

#5 If the tool does not work, reset the modem.

This is how I did that, since one of my modems is one of C-90's..

Press and hold the reset switch on the modem as you turn off and back on the power to modem.

#6 Now re-run the tool.

#7 If it works, press the following keys at the same time CTRL ALT F7 - to show the "hidden" tabs.
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Re: High Speed isn't High Speed
anton8970
Newbie
‎06-16-2009 06:10 PM
Two things. It did not work and also, that link doesnt work. hahaha.
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