I pay for 1 gig but my internet speeds are 45 mbps about 50 feet from the router (in my office) and 500 mbps within 8 feet of the router. I tried to call Verizon and have been on hold for ALMOST 90 MINUTES. I work from home and had to clock out and use my PTO because Verizon is not working as advertised. My services were just installed a month ago and I regret switching from Comcast. Has anyone had this issue?
Hi niconico92, Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.
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