Hello everyone,
I am new to the fios world. I purchased the gigabit speed and have a fios router as well. I should also note I do live in a pretty old house built with plaster walls in 1954. However I did not think that this would affect my wifi speed as much as it does.
As I said I have the gigabyte connection and when I do speed tests to the router I get the gigabit speed however my problem lies where I go from the router to devices. Device tests only ranged from about a 100 megabits to 120 megabits up/down. Tests were done with a Galaxy s9, iphone 6s, and a 2 year old Surface Pro standing not 2 feet from the router. I also have an Andriod streaming box ethernetted in and it too only sees 115 megabits. Obviously this is an extreme letdown for me. What could I possibly do I have already upgraded my ethernet cables from Fios box to router and router to Andriod streaming box. There is still an old coax cable from fios box to router, could change that if its a problem.
Calls to verizon have not helped as they either blame my house or my devices.
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That would be great but there is a flaw in your analogy.
certain devices do not connect at AC/A due to the radios in the devices.
and on 2.4 Ghz although great for distance many devices on that band do not use “N”
the connection is device dependent under WiFi.
like the other poster, they are saying it should be faster under their gigabyte connection on WiFi. This is not the case. Again WiFi is device and distance dependent.
it also is dependent on external antenna versus internal antenna and if beam forming is on the router (Verizon Quantum Gateway Router has internal antennas) and is famous for terrible WiFi speeds and coverage. Google it, and read more on it.
you could have the fastest internet in the universe but the WiFi will never be up to par with a physical ethernet connection. Read up on it.
Your speeds of up to 940/880 is via ethernet connection from your computer to the router (Verizon router) which tests your speeds
https://www.verizon.com/speedtest/
Wifi speeds are not guaranteed by any isp or even cable internet.
so unless your direct ethernet to the router is low you have no complaint.
my iPad on WiFi is around 350-420 and my iPhone is close to those numbers.
Ethernetted speed is the same, 115mbps as stated in my first post. I fully understand that 900mbps is not possible with wifi but for it to only be 110, that does not sit well with me. I am paying extra for this speed and if im only ever going to get 110mbps then i will reduce my speed. My friend has comcast and a gigabit connection and gets 211 on her old iphone on wifi.
When i upgraded to the gigabit connection, a tech never came out to make any changes. Only time a tech was out was for initial setup when i had 150mbps up/down
Go into your router settings: 192.168.1.1
The user name will most likely be "admin" and the password will be on the side of your router. Note that this is not your wi-fi password but a password specifically for you to get into your router settings.
Find the Advanced Wireless settings and navigate to the broadcast type for the 2.4ghz and 5ghz band.
Set the 2.4ghz to 'Wireless N Only"
Set the 5ghz to 'Wireless AC Only"
'Save' the settings
The router will reset after you 'apply' the changes.
Make sure your 2.4ghz and 5ghz bands have different SSID names too.
Now, on all of your wireless devices, connect to the 5ghz wi-fi. The connection speed should be much higher now.
If the signal is too weak (since 5ghz doesn't travel as far as 2.4ghz), try switching to the 2.4ghz wi-fi. The switch to 'only N' you made above should bring your speed up a bit, but no more than 140mbps.
That would be great but there is a flaw in your analogy.
certain devices do not connect at AC/A due to the radios in the devices.
and on 2.4 Ghz although great for distance many devices on that band do not use “N”
the connection is device dependent under WiFi.
like the other poster, they are saying it should be faster under their gigabyte connection on WiFi. This is not the case. Again WiFi is device and distance dependent.
it also is dependent on external antenna versus internal antenna and if beam forming is on the router (Verizon Quantum Gateway Router has internal antennas) and is famous for terrible WiFi speeds and coverage. Google it, and read more on it.
you could have the fastest internet in the universe but the WiFi will never be up to par with a physical ethernet connection. Read up on it.
So this g1100 router may be junk? I have a Netgear ac1200. The fios tech told me months ago that a fios router is the way to go so i got the g1100. All of my speed tests have been done within 2 feet of the router.
Here is my speed tests using both a Fios Quantum Gateway G1100
i had to hook it in instead of my Nighthawk R8500 which cannot use verizons test site.
As you can see big difference in results. This is my WiFi from my Nighthawk using Ookla
I cant see the pictures.. and dont want to buy another router. Would my ac1200 possibly have better signal in your opinion?
@BLKWHTTSI wrote:I cant see the pictures.. and dont want to buy another router. Would my ac1200 possibly have better signal in your opinion?
The photos should be up by now. The forum holds photos etc for review.
The Netgear specs here https://www.netgear.com/home/products/networking/wifi-routers/R6230.aspx
is a very good router. And should give better signal.
If you are testing to speed test.Verizon.net and only getting 115m via ethernet, you have a service issue. You can use that info to contact support as an issue.
Call 1800verizon or twitter @verizonsupport
Your post reads galaxy, iphone and surface pro 2 feer from router. Make sure you are connected to the 5 ghz connection on your wifi. The one that says FioS-xxxxx-5G. 5 ghz is significantly faster than 2.4 ghz. Now is your amazon tv box hard wired or is that wireless. It might also on have a 100 mbps ethernet port. Streaming devices dont need gig port due to the fact the you only need 25 mbps to stream ultra hd. And another thing about the fios gig connection is not the fact that one device is getting a gig. It that you have the bandwidth for everyone in the house to stream 4k quality video.
Galaxy, iphone, and surface were all wireless. The andriod box is hard wired. Oddly enough i did a test with ookla? The down speed was 50mbps and the up speed was 900mbps. Did it twice, similar result. I have a tech appointment on wednesday so we shall see what he or she says
Ookla can be tricky sometimes because it will auto select a server. And sometimes that server isn’t equipped to test a gig. But I would say check a bunch of different servers. I not sure what area you are in but I always use sprint in harrison nj or ny anf att in ny all usually gives pretty good results. Also speedof.me is a good test site.
Were you able to figure this out? I just upgraded to gigabit Fios from 100/100 and am seeing very similar results that you are. My Verizon to router check are 900/900, but all the devices are around 100 or worse. Even when hard wired to my laptop my speed tests are 150 mbps. There is no device I have tested that is anywhere close to even close to what I am paying for. Tech support by phone said everything is fine, and it must be all of my devices.
Hi, as I was explained, the gigabit connection means you can have 10 devices connected and get 100mbps aka bandwidth. Gigspeed doesn't actually mean 1 device can have a speed of 1gbps etc. Sort of misleading but if you have a lot of devices connected, you'll need the gig.
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