How do I access the 2.4ghz settings of my 5G cube
deloraruth
Enthusiast - Level 1

Hi.  I have an Overhead Door garage door opener that I cannot get to connect to my new wireless internet.  As I research, the Overhead Door website says this:

"You may have noticed you have two or even three networks with the same name followed by 2G or 5G, both associated with your home Wi-Fi. Many Wi-Fi providers offer two ‘bands’ of Wi-Fi to your home, both 2.4 GHz and 5 GHz. Your door control module is only compatible on 2.4 GHz networks, because it was designed to work reliably over greater distances and through insulated walls. The door control module is not compatible with 5 GHz networks."

How do I get my garage door opener to access the 2.4GHZ portion of the Wi-Fi signal (not sure of my terminology here, not super knowledgeable by trying to troubleshoot and self-serve as best I can.

(Cube is an ARC-XCI55AX)

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