How do i get in touch with a technicians manager
Ladyonthelake1

I need to let the manager of a technician that was just at my house know what an awesome employee he has. How do i do this? I am in Massachusetts.

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LawrenceC
Moderator Emeritus

Hi Ladyonthelake,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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