How to check for G1100 Firmware update and install if applicable?
MrTester
Enthusiast - Level 1

My GS1100 router is running firmware 02.01.00.05.

The admin pages allow for any update from local file, but I can't find any such thing to download, etc. 

So, how to check for G1100 Firmware update and install if applicable?

tia

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6 Replies
Edg1
Community Leader
Community Leader

You can’t update on your own. Verizon pushes out all the updates. I have the same version on mine as well. 

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Dan_J
Newbie

Following, there should be a way to get it pushed out to you

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jonjones1
Legend

Normally it gets pushed to the router if you do a restart. 

Others have said it updated when they reset the Quantum router. I would just do a full restart. 

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2catsonline
Newbie

No luck with that.  02.01.00.05 here.  Powered off, rebooted etc... Never updating.

That's why I have my own firewall behind the router....

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CRobGauth
Community Leader
Community Leader

Have you done a factory reset?

If you have a number of settings, save the config first.

If that doesn't work, try contacting support, twitter @verizonsupport

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jonjones1
Legend

@2catsonline wrote:

No luck with that.  02.01.00.05 here.  Powered off, rebooted etc... Never updating.

That's why I have my own firewall behind the router....


I am not familiar with Quantum routers firmware updates. I use my Netgear Nighthawk because the Quantum router is junk. Terrible wifi. 

I just had a thought on is your Quantum Gateway Router a official verizon one? The reason i ask is many customers have purchased them off eBay and amazon and other questionable sites and they are Frontier firmware flashed which they acquired from verizon. Many people have proven they really don’t work on fios network. Others will say “i have no problems using it with Frontier firmware” think about it? Why would another companies firmware flash work?

this could be a bad router. Call up and swap it out. If you only have internet i would go and return it in person and get a signed receipt with account number and name and account number clearly visable. 

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