I am a Verizon retiree. How do I get my discount on Verizon's internet service. Their reps no help
thomasod
Newbie

Had Verizon internet installed. Told I am eligible for 50% discount. Told to call in after service was installed to change from full price of $99.99 to $49.99.

Called in. Reps tried to help but could not get anything done.

Can anyone out there provide me with direction on what to do to get my discount?

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LawrenceC
Moderator Emeritus

Hi thomasod,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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