I encountered poor customer support

zahid7779
Newbie

My experience with Verizon Fios internet service was very disappointing. I encountered poor customer support, repeatedly receiving the same ineffective solution despite multiple calls. Additionally, they informed me that a technician visit would cost $150, which felt excessive. In my last conversation, a representative named Chris argued with me instead of offering any help. Ultimately, they could only suggest a paid technical support request, which was frustrating and unhelpful  

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