I have a Playstation 5 at home and I like to use my handheld Playstation Portal device to play my PS5 games from a different room in my apartment. The service locally streams the screen of my TV to the Portal via Playstation's Remote Play feature. I've used Remote Play for many years (even before the Portal was released), streaming my PS5 to my PS4, laptop and phone.
This setup works well around my apartment generally. I can usually play on my Portal at a solid 30fps with no hiccups, but when someone else starts streaming content within the apartment (using Netflix for example), performance GREATLY declines through my Portal, getting tons of connection dropouts, skipped frames, and general picture degradation to the point my games are unplayable. Once again, the device works great when there is no one else streaming content. This kind of ruins the point of the service: if someone wants to use the main TV (the same TV my PS5 is connected to) for Netflix, that is precisely the time I'd get the most value out of playing my PS5 in another room using my Portal.
My home network running on my Verizon-issued G3100 router should have plenty of bandwidth to accommodate what I'm trying to do. There should in theory be no issue streaming TV programming while doing something LOCALLY on my LAN. Even if it was an internet issue, there would be more than enough bandwidth to cover both, but the fact that my Portal and PS5 are not even doing anything externally and only communicating locally through my LAN makes this problem more confounding.
I used to be able to simply go into the network settings for my router and prioritize my devices through QoS. Basically, telling the router to prioritize my Portal connection over streaming. But Verizon seems to have removed that functionality/feature? I spent 2 hours on the phone with 2 different Verizon agents and they were as confused as I was about where the setting went. This knowledge base link on the Fios website says "Here's how to adjust Router Quality of Service settings." but the article never actually says how to do it - they say "refer to the ISP", which is Verizon haha so no luck there.
Anyone know:
1. how I can solve this issue through another router setting, in place of the missing QoS settings, and
2. if there's potentially another solution to this? My TV does not have anything close to a QoS setting, and neither does my PS5 nor Portal.
QoS is a very basic function of pretty much any router I've used since 2008, so I'm not sure why Verizon decided to remove it. Any suggestions would be appreciated! Thanks.
If Netflix, etc, is also wireless, my guess is that your service is sufficient, but your wireless is not keeping up. I recommend getting a second router or wireless access point, connecting that via Ethernet to your Verizon router, and dedicating it to your PS5.
I had to do something similar to get my Quest VR headset to work wirelessly. (I also needed Wi-Fi 6, which I didn't have with my network setup.) I used a TP-Link Archer AX3000 (AX55) in wireless access point mode. For ~$75, I made a lot of frustration disappear.
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