I want to use my own router and keep tv guide
johng128
Enthusiast - Level 1

Just had fios installed TV and internet. 

ONT has coax and cat5 running to verizon router and coax also running to cable box

I would like to use my own router instead of the verizon router. I have a netgear nighthawk and I need it to get wifi throughout my house. 

I also have a buch of ports forwarded for a surveillance system. 

I tried plugging the cat5 from the ONT directly into my router but it wouldnt connect to the internet. 

Is this possible

Thanks

1 Solution
JustinG1
Community Leader
Community Leader

I have a good idea of whats up here. Just to re-confirm, your nighthawk is connected, and you can access the internet from it?

I believe the problem is that your Nighthawk is handing out LAN IPs in the range of 192.168.1.X, which is also what the G1100 hands out, so the G1100 and Nighthawk network are overlapping.

You'll need to change the IP range that the G1100 uses for the set top boxes. To do this, please login to the G1100 (Easiest way to do this would be to plug an ethernet cable from the G1100 into your computer). Go to http://192.168.1.1/ and enter the username and password listed on the side of the router.

Once you've logged in follow these steps:

Click My Network at the top of the screen. Then click Network Connections on the sidebar of the page that will appear.

Click on Network (Home/Office).

Click the Settings button at the bottom of the page.

Look for the portion of the settings page which says Use the following IP address:, you should see 192.168.1.1. This is what you have to change.

Change the address to 192.168.5.1.

You just need to change two more settings before moving on. Scroll down a bit to the IP Address Distribution section. You'll see a "Start IP address" and "End IP address" section. Change these from 192.168.1.2 and 192.168.1.254 to 192.168.5.2 and 192.168.5.254.

Your configuration should look like this (images may not always show up due to them needing moderated manually): image

Lastly, click Apply at the bottom of the page. The Verizon router will reboot. Reboot your set top boxes, and check for connectivity.

I'm 99% sure this should solve your issue Smiley Happy

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76 Replies
JustinG1
Community Leader
Community Leader

Hey!

This is certainly possible.

You need to login to the Verizon router initially and change a few things before you plug in your router. Which router model do you have? Since its a newer install, I assume you have the G1100, but just to confirm, which router looks like yours:

image

Assuming its the one on the left, continue to follow these directions (The interfaces are different, but the steps are generally the same for both devices.)

Step 1: Log into the router at http://192.168.1.1 (username and password is on the router itself). Then navigate to My Network > Network Connections > Broadband Connection (Ethernet / Coax)

From here, click the "Release DHCP Lease" button. Doing this will allow your own router to get a new IP from Verizon and start working over Ethernet. This is what was holding you up when you were plugging in your own router.

Optional:

Not required but highly suggested, turn off the WiFi of the Verizon router if you plan to be using your own router. You can disable wifi by navigating to Wireless > Basic Security Settings > Turning 2.4 GHz and 5 GHz to "Off"

Step 2: Plug in your Netgear router into the WAN Ethernet from the ONT. Give it a minute to get an IP, then check internet connectivity.

Step 3: In order to keep on demand and video guide service, plug your old Verizon router's white WAN port into the LAN port of your netgear router. This allows your Verizon set top box's to still have a data connection.

You should be good to go!

PaBlum
Enthusiast - Level 2

Hi,

I just switched to Verizon and I miss my Nighthawk router. I followed your directions but couldn't get my Nighthawk to connect to the Verizon Internet. Yes, I did a DHCP lease release before turning off the G1100. I even tried to renew the DHCP lease but that didn't change things. At least I'm able to go back to the G1100.

Is there something else I need to do?

Thx,

Paul

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CRobGauth
Community Leader
Community Leader

How does your g1100 get internet? Coax or Ethernet.

If you don't have Ethernet from ont to router, then you are not provisioned for Ethernet.

Most routers do not support coax internet.

Which you will need some sort of moca gateway to provide guide to stbs.

PaBlum
Enthusiast - Level 2
Ethernet
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CRobGauth
Community Leader
Community Leader

Release should have worked.

Can you try turning of Verizon router for 2-3 hours and retry?

Capricorn1
Community Leader
Community Leader

@CRobGauth wrote:

Release should have worked.

Can you try turning of Verizon router for 2-3 hours and retry?


I think this might be the key. When I was switching from business to residential FiOS (and therefore, lost my fixed IP address), the tech told me I could continue to use my Linux router after using the Actiontec router to register and activate my service. (He said he used his own router, too.) The key was to wait 2-3 hours until the lease had expired for at least two hours. (I think the leases expire every hour.) I tried hooking my Linux box up right away and got no IP address. Disconnected until the next morning, and it got one right away. (It was not the same IP address that the Actiontec got.)

I believe that Verizon associates an IP address to a MAC address and won't give that (or any) IP address to a new device (with a new MAC address) originating from the same FiOS circuit.) It's done that way so Verizon can have the licenses expire every hour, but not have any ongoing services interrupted when the lease expires. The same IP address is given to the same MAC address many times over. (I've had the same one for months, now, but it has changed occasionally.) That way, if you have a short power outage, disconnected cable, etc., when you are back online, you get the same IP address and have at least some chance of just being able to pick up where you left off.

(Please be nice. Verizon Community Leaders are not Verizon employees.)
NSinha
Enthusiast - Level 1

Hello,

I have a Tivo and so don't need access to the set top guide etc. Do i even need to have the Fios Quantum Gateway 1100 set up initially ? Can't i just have the technician plug the WAN ethernet cable into my router from the get go ?

Thanks,

NS

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CRobGauth
Community Leader
Community Leader

If you are not using Verizon stb, then you can use whatever router you wish.

Make sure to ask them to provision internet via Ethernet not coax.

PaBlum
Enthusiast - Level 2

You must be confusing me with someone else. I have a Verizon STB & G1100. I wanted to use my Nighthawk as a router instead. After much prolems, I now have the nighthawk working. Initially, the STB was also connected but somehow that connection dropped and I can't get it back.

I have a hunch that there is something else needed to be set on the G1100 but don't know what. Please advise. 

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CRobGauth
Community Leader
Community Leader

@PaBlum wrote:

You must be confusing me with someone else. I have a Verizon STB & G1100.

I was replying to Nsinha who also posted in this thread.

PaBlum
Enthusiast - Level 2

Sorry, I thought you were replying to me. Any advice on my situation? It was weird: it appeared to be working, then not.

Paul

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JustinG1
Community Leader
Community Leader

@PaBlum wrote:

Then I hooked a LAN output to the G1100 input, plugged it in and waited while it initialized.


Hey Paul! Just to confirm, you connected an ethernet cable from one of the black LAN ports of your nighthawk into the single white port of the G1100, labeled "WAN"? Here is an image to explain better what the cable should be connecting too. If the cable is connected to any of the yellow "LAN" ports on the G1100, that will cause issues.

image

PaBlum
Enthusiast - Level 2

That is correct. The LAN port on the Nighthawk to the WAN port on the G1100.

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JustinG1
Community Leader
Community Leader

I have a good idea of whats up here. Just to re-confirm, your nighthawk is connected, and you can access the internet from it?

I believe the problem is that your Nighthawk is handing out LAN IPs in the range of 192.168.1.X, which is also what the G1100 hands out, so the G1100 and Nighthawk network are overlapping.

You'll need to change the IP range that the G1100 uses for the set top boxes. To do this, please login to the G1100 (Easiest way to do this would be to plug an ethernet cable from the G1100 into your computer). Go to http://192.168.1.1/ and enter the username and password listed on the side of the router.

Once you've logged in follow these steps:

Click My Network at the top of the screen. Then click Network Connections on the sidebar of the page that will appear.

Click on Network (Home/Office).

Click the Settings button at the bottom of the page.

Look for the portion of the settings page which says Use the following IP address:, you should see 192.168.1.1. This is what you have to change.

Change the address to 192.168.5.1.

You just need to change two more settings before moving on. Scroll down a bit to the IP Address Distribution section. You'll see a "Start IP address" and "End IP address" section. Change these from 192.168.1.2 and 192.168.1.254 to 192.168.5.2 and 192.168.5.254.

Your configuration should look like this (images may not always show up due to them needing moderated manually): image

Lastly, click Apply at the bottom of the page. The Verizon router will reboot. Reboot your set top boxes, and check for connectivity.

I'm 99% sure this should solve your issue Smiley Happy

PaBlum
Enthusiast - Level 2

Thanks! I'll give it a try tomorrow morning and report back.

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CRobGauth
Community Leader
Community Leader

One thing to be concerned about.

What you are looking at is a double NAT situation.

You may not be able to remotely control your DVR or view DVRd material.

PaBlum
Enthusiast - Level 2

YES! Perfect! Thank you muchly!

highwingers
Newbie

My Internet works fine from the ethernet. I am using my own wifi router. My problem is TV Guide. my TV is not working. I cant watch any channels. So if I were to buy a Verzion G1100 Router and connect its WAN port to the LAN of my Wireless Router Then you think it will work? 

And do you know if I wanted to switch back (To get my TV to work) from Ethernet to Moca then I have to call verizon again?

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CRobGauth
Community Leader
Community Leader

Probably not.

Best way to do it is to have Quantum router first then yours behind it.

KDoc1
Enthusiast - Level 1

Hi - This is exactly what I had to do with my Tp-Link AC 1900 Wireless Dual Band Gigabit Router in order to gain access to the Fios TV channel guide, on demand and DVR features.  I am no computer guru and was able to follow these directions. Thank you.

KD