Improper / sloppy wire burial
Not applicable

Crews came out and buried my new line.  They did a fine job in my yard, however in the area inside my neighbors yard there is two feet of cable just sticking upward out of the ground ready to be cut by a mower.  My neighbor came over today and showed me. Who do I contact to get the crew to come back to properly finish the job? 

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LawrenceC
Moderator Emeritus

Hi Xerofactor,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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